- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
- EPS Corporation (Dahlgren, VA)
- …Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in support of Industry, Federal, or Department of ... Customer Technical Support Specialist (Help Desk )...investigation(or ability to obtain). + Excellent communication, problem-solving, and customer service skills. + Ability to work… more
- Parsons Corporation (Centreville, VA)
- …Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representatives** to join our team ! In this role you will get to ... 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible to a worldwide...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile...Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation… more
- CAI (Richmond, VA)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- CACI International (Sterling, VA)
- …knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting multiple ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead...Management + Experience working with a large 365x24x7 on-call service desk team supporting multiple… more
- Koniag Government Services (Vienna, VA)
- …for performing daily operations of the service desk as a part of the service desk team . **Shift** : Saturday and Sunday from 6am to 6pm **Essential ... **Part time Service Desk - Weekends** **Kadiak LLC,**...a **Top-Secret Clearance** to support **Kadiak** and our government customer in Vienna, Virginia. We offer competitive compensation and… more
- Marriott (Arlington, VA)
- …no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer -focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Cayuse Holdings (Richmond, VA)
- …LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... incident management escalation to ITOC and/or Major Incident Management Team . + Manage continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more