• Service Desk Deputy Team Lead

    General Dynamics Information Technology (Arlington, VA)
    …Required:** Yes **Job Description:** We are seeking a customer service -oriented Deputy Service Desk Team Lead to support an IT Service ... Desk **Skills:** Customer Satisfaction,IT Service Desk , Service Desk Management, Team Leadership,Technical Knowledge **Certifications:** ITIL… more
    General Dynamics Information Technology (08/03/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
    TekSynap (05/15/25)
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  • Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative… more
    General Dynamics Information Technology (07/22/25)
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  • Service Desk Lead (Ft. Belvoir, VA)…

    SMX (Fort Belvoir, VA)
    Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
    SMX (05/13/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (06/09/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    …Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....for the IT-related service requests, and the service incidents and problems for the customer 's… more
    V2X (07/07/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) ... service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving continuous improvement… more
    ManTech (05/17/25)
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  • Service Desk Technician (Secret…

    TEKsystems (Falls Church, VA)
    …interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service to all ... clearance at minimum" Skills Help desk , Help desk support, Customer service , ...of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients,… more
    TEKsystems (07/23/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) ... service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
    ManTech (06/11/25)
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  • Bilingual (Portuguese/English) Service…

    CAI (Richmond, VA)
    …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
    CAI (07/16/25)
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