- TekSynap (Arlington, VA)
- …of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the Contractor designated ... Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join... supervisors. You will be a member of technical team where excellent customer service … more
- General Dynamics Information Technology (Chantilly, VA)
- …tomorrow is smarter. Our work depends on Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK ... Yes **Job Description:** Transform technology into opportunity as a Service Desk Technician with GDIT. A career...helpdesk support and or networking * Required Technical Skills: Customer service and/or support experience working in… more
- General Dynamics Information Technology (Arlington, VA)
- …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...a team that supports and operates 24x7x365 Service Desk . + Analyzes and recommends alternative… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- V2X (Springfield, VA)
- …Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Service Desk Specialists are the Tier 1 team members of an Information Technology ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....for the IT-related service requests, and the service incidents and problems for the customer 's… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) ... service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving continuous improvement… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) ... service delivery opportunities and issues + Taking accountability for service desk performance, meeting customer expectations, and driving continuous… more
- CAI (Richmond, VA)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Chenega Corporation (Arlington, VA)
- …solutions. + Foster a customer -centric culture within the Help Desk team , emphasizing professionalism, empathy, and effective communication. + Ensure ... needs, and provide coaching and development opportunities. + Manage team schedules, ensuring adequate coverage to meet service...+ Provide technical guidance and support to the Help Desk team , escalating complex issues as needed.… more