- ManTech (Mclean, VA)
- …a motivated, career-oriented, and customer -focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a ... 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2...Bachelor's degree + 1+ year of hands-on experience supporting customer IT help desk . + Experience resolving… more
- Cushman & Wakefield (Lorton, VA)
- …operating procedures. **Key Competencies** + Communication Proficiency (oral and written) + Customer Focus and Emotional Intelligence + Team Orientation and ... employees, guests, and vendors, delivering a consistently professional, welcoming, and service -oriented experience. This role is responsible for managing front … more
- Marriott (Dulles, VA)
- …* Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and ... and implement departmental strategies and manage the implementation of the brand service strategy and brand initiatives. Verifies that Hotel Operations meet the… more
- THOR Solutions, LLC (Norfolk, VA)
- … customer requirements and schedule. Typical Physical Activity: Primarily desk /computer work in an office environment. Periodic visits to waterfront/shipboard ... equivalent. + Ten (10) years experience as military, civil service or contactor (E-7 or GS-12 equivalent) with shipboard...experience. + Two (2) years experience specifically with Maintenance Team and CNSL Type Desk functions supporting… more
- Serco (Newport News, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... supports Ship modernization support. You will be part of a team that works closely with the customer to deliver SI2 Installation support. Our managers on this … more
- Chenega Corporation (Fort Belvoir, VA)
- … customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + Ensure ... resources, and organizational goals and objectives while striving to maintain top-quality customer service . + Attend bi-weekly Army Enterprise Service … more
- ManTech (Mclean, VA)
- …(DMA) certification + 4+ years of experience providing technical support in a help desk , service desk , or incident management role. + Candidates should ... **MANTECH seeks** a motivated, career-oriented, and customer -focused **Incident Technician** to join our team...bring a strong background in IT troubleshooting and customer service , with experience supporting a broad… more
- Guidehouse (Mclean, VA)
- …The preferred candidate should demonstrate professionalism, maintain a customer service -oriented approach, and treat all employees and team members with ... team member to fill the position of Front Desk Receptionist at the International Headquarters, with potential rotation...of callers and direct phone calls + Provide exceptional customer service . + Manages Facilities/OS mailbox daily… more
- Chenega Corporation (Springfield, VA)
- …in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Ability to obtain CI Poly clearance. + Exhibit excellent customer service , organizational, and time management skills.… more
- SAIC (Reston, VA)
- …and Security Operations + IT Infrastructure + Systems Engineers + Deskside Technicians + Service Desk + Training + Imaging Leads and Technicians + ServiceNow ... following task areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside...advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose,… more