- Marriott (Arlington, VA)
- …no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead, ... operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for… more
- Leidos (Fort Belvoir, VA)
- …considered in lieu of a degree). + Demonstrated experience driving measurable improvementsin service desk operations, enhancing the customer experience, and ... Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large,...and optimization of ITIL4 processes and practices within the team . + Attend customer meetings to present… more
- Cayuse Holdings (Richmond, VA)
- …**_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service ... incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more
- Cayuse Holdings (Richmond, VA)
- …LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... incident management escalation to ITOC and/or Major Incident Management Team . + Manage continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... support users across two locations, and drive improvements in customer service and mobile device management (MDM)....manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3… more
- Cayuse Holdings (Richmond, VA)
- …**Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service ... counted on; complete assignments on time and accurately; keeps team members abreast of problems and work progress. +...in using ticketing and incident management systems. + Experience Service Desk or Customer … more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support- Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... Provide live phone support, email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the automated tracking system for… more
- CACI International (Norfolk, VA)
- …High School Diploma + Up to 2 years of technical support experience + Strong customer service skills + Basic understanding of computer systems and applications + ... Help Desk Specialist Job Category: Service Contract...The ideal candidate will combine technical aptitude with strong customer service skills and attention to detail.… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in...to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- Cognizant (Richmond, VA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. ... S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center...Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations.… more