- Koniag Government Services (Vienna, VA)
- …performing daily operations of the service desk as a part of the service desk team . **Shift:** Monday to Friday from 6am to 230pm. **Essential ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... DHS customers. This position will work closely with the customer stakeholders, project managers, and other team ...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- Cayuse Holdings (Richmond, VA)
- …Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service ... incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection of...High school diploma or GED required. + Experience preferred Service Desk or Customer … more
- General Dynamics Information Technology (Arlington, VA)
- …of a technical support team . + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** (411) ... are our differentiator. Our work depends on an **Help Desk Specialist** joining our JSF F-35 support team...on technical problems. + Serves as focal point for customer concerns. + Documents, tracks, and monitors the technical… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** +… more
- NTT America, Inc. (Ashburn, VA)
- …where you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service , troubleshooting, as well as incident escalation for all users ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...to work in a fast paced environment. + Strong customer service and interpersonal communication skills with… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in Stafford, VA. There are several ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK...will consist of program management; logistics; asset management; engineering; customer service ; research and development of new… more
- Red River (Chantilly, VA)
- …We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible ... for working on a team at the Service Desk ....developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... printers, and other network peripheral devices + Provide quality customer service and support for designated equipment...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - CompTIA **Experience:** 5 + years of ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in...to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more