- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Information Technology (IT),Troubleshooting ... to join the GDIT/ARMA-GLOBAL Managed Services Support Center as a Part Time Service Desk Representative. The candidate will provide a critical role on… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... computer to fix an issue. In other cases, the service desk analyst walks the user through...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- Atrium Hospitality (Hampton, VA)
- … service is our top priority, consistently being awarded JD Powers Customer service awards. Being on our team means you have a strong desire to make an ... for a highly motivated individuals to join our Front Desk team . The ideal candidate uses their...This role plays an important part in our culture: ** Service :** + Provide exceptional customer service… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and… more
- TekSynap (Chantilly, VA)
- …**Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the ... customer 's Information Technology Service Management (ITSM) tool... service catalog and support for other IT service management functions. The Help Desk Support… more
- GovCIO (Richmond, VA)
- …(https://careers-govcio.icims.com/jobs/6434/senior- service - desk -administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ ... **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active...speed to answer, first call resolution, abandonment rate, and customer satisfaction. + Create, update, and track service… more
- CACI International (Reston, VA)
- …for the systems, equipment, software, and configurations being supported (eg, ServiceNow, Service Desk +, Remedy) + Provides desktop and laptop Army Gold ... Help Desk Tier 2 Specialist, Journeyman Job Category: Information...badging, and support requirements with the USAREUR-AF CG Communications Team + Possesses and applies expertise on multiple complex… more
- General Dynamics Information Technology (Chantilly, VA)
- …TO SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and ... turn into opportunity. And our work depends on a **Help Desk Technician** joining our team to support **our government client's** activities in the Northern… more
- Robert Half Technology (Richmond, VA)
- …to reflect new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key ... systems and applications. + Monitor and act on dispatched Service Desk tickets. + Escalate unresolved issues...printers, copiers, and fax machines + Excellent communication and customer service skills + Proficiency in Microsoft… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... maintenance of a knowledge base for common issues. * Customer Service : Providing excellent customer ...service . * Highly Desired: Demonstrated experience working help desk issues in a classified environment, excellent oral and… more