- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... innovative IT solutioning for the Cloud and physical IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk ,… more
- Leidos (Fort Belvoir, VA)
- …with various IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. ... knowledge base articles related to problem tickets to help Service Desk and other support teams handle...end-users. Prioritize problems that have a significant impact on service delivery and customer satisfaction. + Continuous… more
- NANA Regional Corporation (Fredericksburg, VA)
- …experience specific to social media research involving criminal investigations. + Excellent customer service centric attitude along with demonstrated oral and ... seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery...with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential… more
- Crate & Barrel (Richmond, VA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable + ... Driven and customer -focused, the Team Leader - Design...hear from you if you have + 1+ years customer service or retail leadership experience +… more
- Chenega Corporation (Springfield, VA)
- …support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Responsible for ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...good phone skills and a professional demeanor. + Previous customer service experience strongly desired. + Good… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... management throughout the NCR. You will lead a large team of IT Field Service , Cybersecurity, SMEs,...customer for stable IT and Cloud environments. Our team manages multiple government contracts in cloud environments with… more
- Allied Universal (Mclean, VA)
- …visitors, helping to maintain a secure environment through access control and excellent customer service . You will assist guests, manage entry protocols, and ... and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts...through our Perks Program. **What You'll Do:** + Provide customer service to clients, visitors, and staff… more
- Steampunk (Mclean, VA)
- …modernize infrastructure, and guide our ** Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll ... and Azure Functions. + **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience.… more
- H&R Block (Richmond, VA)
- …essential information to office associates Your Expertise + Prior experience working in customer service or similar role + Strong organizational skills and ... supervising or managing people + History of delivering outstanding customer experiences What you'll bring to the team...accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team… more
- IT Concepts (Vienna, VA)
- …productivity, and knowledge management platforms + Establish and mature ITIL-aligned service desk operations, including incident, request, problem, and change ... management + Define service level objectives (SLOs), reliability KPIs, customer ...continuous service improvement initiatives + Ensure the service desk and support model scales effectively… more