- GAP Solutions Inc (Tallahassee, FL)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the primary point of… more
- Ralliant (Tallahassee, FL)
- …cross-team communication and escalation handling **Preferred Qualifications** + Customer service experience + Technical background or experience working ... **Job Summary** **:** Ralliant is seeking an experienced and self-motivated Network Manager to play a critical role in designing, implementing, and maintaining the… more
- ServiceNow, Inc. (Orlando, FL)
- …you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...credibility through timely action and responsiveness during the account escalation . + Review & analyze Customer health… more
- SHI (Tallahassee, FL)
- …Service Delivery team to develop strategies for improving vendor relations and customer service . + Maintain an in-depth understanding of each vendor's ... in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination...and effort, and respecting the contributions of others. + Customer Service : Can identify customer … more
- OneRail (Orlando, FL)
- OneRail is seeking a proactive and driven Customer Success Manager /Client Service Manager who thrives on delivering exceptional customer success in a ... to best practices while ensuring prompt resolution of issues and effective escalation when needed. Responsibilities + Proactively monitor customer health to… more
- NTT America, Inc. (Tallahassee, FL)
- …to identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + ... Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual… more
- ICP Group (Tampa, FL)
- …consistency and enable further cross-training. Requirements + Minimum 5+ years of customer service management experience. + Prior experience in building ... the Asia Pacific region. ICP Group is seeking a Customer Care (CC) Manager to join our...support, and Salesforce case management. + Act as the escalation point for the CC team, demonstrating strong business… more
- Xerox (Tallahassee, FL)
- Sr. Manager , Service Enablement **General Information** Press space or enter keys to toggle section visibility Country United States Department IM SERVICE ... 2025 Working time Full-time Ref# 20036480 Job Level Executive Manager Job Type Experienced Job Field IM SERVICE...Lifecycle with a focus on on-time delivery and exceptional customer experience. This role manages and develops a team… more
- Wells Fargo (Hollywood, FL)
- …supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, ... role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part...functions + Provide feedback and present ideas for improving customer service and colleague experience, and related… more
- Otis Elevator Company (Tallahassee, FL)
- …OSC, Quality, and other departments throughout NA and globally; demonstrate excellent customer service skills **What You Will Need to be Successful:** ... elevators, escalators, and moving walkways. We're seeking a Sr Manager , Supply Chain - New Equipment/Modernization , who is...spend under management expansion, establish and maintain a high service level (SLA) by evaluating customer demand… more
