• Senior Account Escalation Manager

    ServiceNow, Inc. (Orlando, FL)
    …you get to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of ... interaction and personalized service during an account-level escalation . The Account Escalation Manager ...credibility through timely action and responsiveness during the account escalation . + Review & analyze Customer health… more
    ServiceNow, Inc. (10/13/25)
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  • Service Delivery Manager

    SHI (Tallahassee, FL)
    …Service Delivery team to develop strategies for improving vendor relations and customer service . + Maintain an in-depth understanding of each vendor's ... in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination...and effort, and respecting the contributions of others. + Customer Service : Can identify customer … more
    SHI (10/07/25)
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  • Client Service Manager

    OneRail (Orlando, FL)
    OneRail is seeking a proactive and driven Customer Success Manager /Client Service Manager who thrives on delivering exceptional customer success in a ... to best practices while ensuring prompt resolution of issues and effective escalation when needed. Responsibilities + Proactively monitor customer health to… more
    OneRail (10/10/25)
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  • Principal Customer Success Manager

    NTT America, Inc. (Tallahassee, FL)
    …to identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + ... Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual… more
    NTT America, Inc. (10/08/25)
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  • Customer Care Manager

    ICP Group (Tampa, FL)
    …consistency and enable further cross-training. Requirements + Minimum 5+ years of customer service management experience. + Prior experience in building ... the Asia Pacific region. ICP Group is seeking a Customer Care (CC) Manager to join our...support, and Salesforce case management. + Act as the escalation point for the CC team, demonstrating strong business… more
    ICP Group (10/07/25)
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  • Sr. Manager , Service Enablement

    Xerox (Tallahassee, FL)
    Sr. Manager , Service Enablement **General Information** Press space or enter keys to toggle section visibility Country United States Department IM SERVICE ... 2025 Working time Full-time Ref# 20036480 Job Level Executive Manager Job Type Experienced Job Field IM SERVICE...Lifecycle with a focus on on-time delivery and exceptional customer experience. This role manages and develops a team… more
    Xerox (10/16/25)
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  • Branch Operations Manager - West

    Wells Fargo (Hollywood, FL)
    …supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, ... role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part...functions + Provide feedback and present ideas for improving customer service and colleague experience, and related… more
    Wells Fargo (10/16/25)
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  • Sr Manager , Supply Chain - New…

    Otis Elevator Company (Tallahassee, FL)
    …OSC, Quality, and other departments throughout NA and globally; demonstrate excellent customer service skills **What You Will Need to be Successful:** ... elevators, escalators, and moving walkways. We're seeking a Sr Manager , Supply Chain - New Equipment/Modernization , who is...spend under management expansion, establish and maintain a high service level (SLA) by evaluating customer demand… more
    Otis Elevator Company (10/05/25)
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  • Claims Manager

    CHS (Clearwater, FL)
    …medical coding and medical services. * Act as a liaison with clients for escalation of service issues or program questions, establishing a strong working ... **Overview** **Claims Manager ** **Servicing** **Health Insurance Policies or Benefits** **Summary:** Premier Administrative Solutions (PAS) is a Third-Party… more
    CHS (08/08/25)
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  • Teller Manager (Bilingual Spanish…

    TD Bank (Hialeah, FL)
    …Banking **Job Description:** The Teller Manager leads a team of service colleagues promoting a positive customer and colleague experience and provides ... service team to act as a point of escalation for customer concerns, and takes personal...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
    TD Bank (10/12/25)
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