- Comcast (West Palm Beach, FL)
- …Voice, Metro Ethernet or other Business Class products, as appropriate. + Maintain customer satisfaction and serve as the primary escalation point for any ... revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to… more
- Parexel (Tallahassee, FL)
- …experience and collaborates internally with varying levels within Parexel requiring excellent customer service skills, attention to detail, and the ability to ... **Homebased US** As a Proposal Manager with Parexel you are in a client...to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or… more
- American Express Global Business Travel (Tallahassee, FL)
- …your voice is valued. We are seeking an experienced Global Operations Manager to lead and optimize our international operations strategy, ensuring seamless ... and client strategy + Oversee traveler satisfaction and experience through multiple customer contact channels. Identify gaps in servicing levels and create action… more
- Parexel (Tallahassee, FL)
- …The role collaborates internally with varying levels within our organization requiring excellent customer service skills, attention to detail, and the ability to ... **US Homebased** A Contracts Manager with Parexel is a client facing role...to make effective, appropriate decisions when necessary. + Effective escalation management understanding when to bring in support and/or… more
- Oracle (Tallahassee, FL)
- …global offices and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE ... to automated, self-healing, and scalable processes. + Serve as the escalation authority for device performance, software/firmware issues, and field incidents. +… more
- Citigroup (Tampa, FL)
- …and accurate delivery of all project deliverables. This individual must deliver superior customer service and resolution of customer issues throughout the ... Other job-related duties may be assigned as required **Job Family Group:** Customer Service **Job Family:** Institutional Client Onboarding **Time Type:** Full… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …team of desktop support specialists delivering second-level technical assistance in a customer -focused environment. Ensures service level targets are met through ... quality standards. + Develops and implements strategies to improve support efficiency, customer satisfaction, and service quality. + Manages escalations and… more
- Oracle (Tallahassee, FL)
- …marketing or product portfolio planning and tracking processes and cadences + Strong customer service and business operational skills + A natural problem-solver ... and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the...technical understanding of OCI services and work with cross-functional, cross- service teams + Thrive and succeed in an innovative… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …monitoring and management of supply and constraints, status reporting and escalation , supplier engagement and the relentless pursuit of operation excellence and ... earned value management system) + Serve as the primary interface with the customer on all matters involving contract execution. Coordinate with other departments on… more
- Lowe's (Tampa, FL)
- …correct vendor resources and implementation schedule. + Works closely with Customer Service Center based team to support escalation of issues on day-to-day ... on maintenance of the store's appearance within brand, safety, and customer parameters. **Minimum Qualifications** + Bachelor's degree Real Estate, Engineering,… more