- Lowe's (Tampa, FL)
- …correct vendor resources and implementation schedule. + Works closely with Customer Service Center based team to support escalation of issues on day-to-day ... on maintenance of the store's appearance within brand, safety, and customer parameters. **Minimum Qualifications** + Bachelor's degree Real Estate, Engineering,… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …monitoring and management of supply and constraints, status reporting and escalation , supplier engagement and the relentless pursuit of operation excellence and ... earned value management system) + Serve as the primary interface with the customer on all matters involving contract execution. Coordinate with other departments on… more
- Robert Half Technology (Celebration, FL)
- Description Day in the life: Leads the day‑to‑day operational delivery of IT services ( service desk + field support + EUC + patching + device lifecycle), governs ... ITIL processes (incident/problem/change/request), ensures SLAs, and provides hands‑on escalation for network/telephony while managing supervisors and technical staff.… more
- Amazon (Miami, FL)
- …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... as the escalation point to assist associate peers in solving customer issues, where appropriate. - Contribute to continuous improvement of the customer… more
- Robert Half Technology (Miami, FL)
- Description Role Overview: The IT Event Manager will lead the implementation, administration and governance of Event Management in ServiceNow ITOM, ensuring ... managing workflows, and training stakeholders on Incident handling and escalation protocols. This individual will also: ▪ Develop IT...IT Teams and Business Lines to develop and implement Service Mapping in ServiceNow ITOM. ▪ Step in as… more
- MyFlorida (Tallahassee, FL)
- …Lottery gaming functions, setting strategic direction, and ensuring continuous improvement of customer service operations and management activities of the Games ... direction, and continuous improvement oversight for the unit, ensuring that all customer service strategies, operational processes, and technical functions align… more
- GE HealthCare (Tampa, FL)
- …more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... members. + Lead communications with customers and serve as escalation point for customer -related concerns including installs....region/zone leadership to support business growth. + Assist Area Service Manager or Director of Service… more
- KeyBank (FL)
- …cause findings to leadership for improvement of overall experience with the customer . They will assist with client conversions and implementations, rate reviews ... tracking information as well as insights based on client escalation analysis. + Handle, resolve and track all client...client escalations determining root cause and reporting issues to manager to prevent future issues. + Review daily security… more
- Wells Fargo (Miami, FL)
- …outlined in the job expectations below **Required Qualifications:** + 2+ years of customer service experience, or equivalent demonstrated through one or a ... to qualify for immediate FINRA registration + State Insurance license(s) + Customer service focus with experience handling transactions across multiple systems… more
- Sedgwick (Orlando, FL)
- …empathic and solution-focused. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Provide excellent customer service to external customers and internal support to ... world's most reputable brands. + An assigned mentor and manager who will guide you on your career journey....Must meet minimum typing requirements. + Experience: Clerical or customer service experience or equivalent combination of… more