- Parsons Corporation (Centreville, VA)
- …and redefine what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representatives** to join ... available 24/7/365** **, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + ... up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. + Attains a minimum of… more
- Canon USA & Affiliates (Richmond, VA)
- …and external working relationships. + 3 years General office experience. + 2 years telephone customer service help desk experience. + **Pay Information: ... ** Customer Service Representative - req1598** **OVERVIEW** Respond to all incoming requests expediently and accurately, open/debrief work orders, order and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- TekSynap (Dahlgren, VA)
- …Compliance + ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist ( Help Desk )to join ourteamatNaval ... seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer ...IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical ... is seeking aCustomer Technical Support Specialist ( Help Desk )to provide high-quality technical assistance and customer ... Desk )to provide high-quality technical assistance and customer service in support of Industry, Federal,… more
- Allied Universal (Fairfax, VA)
- …positively impacts the communities and customers we serve. As a **Security Professional - Front Desk Customer Service ** in **Fairfax, VA** , you will serve ... clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will play...and care. You will utilize your customer service skills and technology proficiency to help … more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Technical Support Services **Skills:** Executive Support, Help Desk Support,IT End User Support,IT Service Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** at GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our ... peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service Requests in our service … more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...+ Excellent written and verbal communication skills and excellent customer service skills are a must. **How… more