- General Dynamics Information Technology (Arlington, VA)
- …Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications**… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Information Technology (IT),Troubleshooting ... GDIT/ARMA-GLOBAL Managed Services Support Center as a Part Time Service Desk Representative. The candidate will provide...is a remote work position serving as a Tier-1 Help desk Technician scheduled for Part Time… more
- General Dynamics Information Technology (Chantilly, VA)
- …Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …hardware and/or software issues, and providing quick resolution and customer service . * Highly Desired: Demonstrated experience working help desk ... ** Help Desk Specialist, Mid-Level TS/SCI with...** Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:**...maintenance of a knowledge base for common issues. * Customer Service : Providing excellent customer … more
- Chenega Corporation (Arlington, VA)
- …level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... escalated issues and implement long-term solutions. + Foster a customer -centric culture within the Help Desk...+ Foster a customer -centric culture within the Help Desk team, emphasizing professionalism, empathy, and… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... and support to DHS customers + Take accountability for help desk operations performance, meeting customer...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- General Dynamics Information Technology (Arlington, VA)
- …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Experience with networked storage * Preferred Certifications: + CompTia Security+ HDI Customer Help Desk Analyst + Microsoft Office Specialist * ... operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help...Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK… more