• Service Desk Technician…

    General Dynamics Information Technology (Arlington, VA)
    …Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications**… more
    General Dynamics Information Technology (07/22/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Help Desk Technician - TS/SCI

    General Dynamics Information Technology (Chantilly, VA)
    …Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current ... Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support,Technical… more
    General Dynamics Information Technology (05/08/25)
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  • Service Desk Technician (Secret…

    TEKsystems (Falls Church, VA)
    …Secret clearance at minimum" Skills Help desk , Help desk support, Customer service , Service desk , Troubleshooting, Windows 10/11, Active ... US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer ...5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
    TEKsystems (07/23/25)
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  • Help Desk Specialist, Senior TS/SCI…

    CGI Technologies and Solutions, Inc. (Arlington, VA)
    …hardware and/or software issues, and providing quick resolution and customer service . * Highly Desired: Demonstrated experience working help desk ... ** Help Desk Specialist, Senior TS/SCI with...** Help Desk Specialist, Senior TS/SCI with Poly REQUIRED** **Category:**...maintenance of a knowledge base for common issues. * Customer Service : Providing excellent customer … more
    CGI Technologies and Solutions, Inc. (08/01/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    …level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... escalated issues and implement long-term solutions. + Foster a customer -centric culture within the Help Desk...+ Foster a customer -centric culture within the Help Desk team, emphasizing professionalism, empathy, and… more
    Chenega Corporation (06/24/25)
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  • Desktop Support Services Help Desk…

    ManTech (Herndon, VA)
    ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... and support to DHS customers + Take accountability for help desk operations performance, meeting customer...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
    ManTech (07/30/25)
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  • F-35 Help Desk Specialist | Secret…

    General Dynamics Information Technology (Arlington, VA)
    …in the management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required ... Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk … more
    General Dynamics Information Technology (07/05/25)
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  • Help Desk Technician

    Excentium (Falls Church, VA)
    …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
    Excentium (07/14/25)
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  • NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
    General Dynamics Information Technology (07/05/25)
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