• NCIS Help Desk Analyst Tier II…

    General Dynamics Information Technology (Quantico, VA)
    …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+ CE - ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT....to ensure services/incidents are completed + Provides an outstanding customer service experience in a variety of… more
    General Dynamics Information Technology (07/05/25)
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  • Service Desk Deputy Team Lead

    General Dynamics Information Technology (Arlington, VA)
    …Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction,IT Service Desk , Service ... Citizenship Required:** Yes **Job Description:** We are seeking a customer service -oriented Deputy Service Desk Team Lead to support an IT Service … more
    General Dynamics Information Technology (08/03/25)
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  • Help Desk Support Technician, Mid

    TekSynap (Chantilly, VA)
    …capabilities through an actionable service catalog and support for other IT service management functions. The Help Desk Support Techwill: + ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide... (SD) to support IT services and applications,using the customer 's Information Technology Service Management (ITSM) tool… more
    TekSynap (05/24/25)
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  • Service Desk Specialist - active…

    V2X (Springfield, VA)
    …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... professionalism. We are hiring a great opportunity for an Service Desk Specialist - active TS/SCI clearance....for the IT-related service requests, and the service incidents and problems for the customer 's… more
    V2X (07/07/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
    MPR Associates (06/09/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... you will work closely with staff and customers to help resolve the most difficult and high visibility events....service delivery opportunities and issues + Accountable for service desk performance, meeting customer … more
    ManTech (05/17/25)
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  • Help Desk Analyst

    Robert Half Technology (Richmond, VA)
    …Minimum Qualifications + Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of ... and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. +...printers, copiers, and fax machines + Excellent communication and customer service skills + Proficiency in Microsoft… more
    Robert Half Technology (08/01/25)
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  • Help Desk Specialist

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    …-Complete configuration management tasks and recommend improvements to ITIL processes. -Document customer help desk SOPs, support instructions for ... ** Help Desk Specialist** **Category:** Business Consulting,...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • VIP Help Desk Senior (Class)

    Chenega Corporation (Arlington, VA)
    **Req ID:** 36902 **Summary** **VIP Help Desk Senior (Class)** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated...with a high-visibility technical office. This role combines advanced customer service capabilities with deep technical troubleshooting… more
    Chenega Corporation (07/26/25)
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  • Help Desk Specialist

    CACI International (Reston, VA)
    …Technical Support documentation in Confluence and in ServiceNow. * Intake Help Desk tickets and prioritize them per customer expectations and guidance. * ... Help Desk Specialist Job Category: Information... Help Desk Specialist Job Category: Information Technology Time Type:...confidence with the user. * Demonstrated experience with providing customer service for systems that reside in… more
    CACI International (07/04/25)
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