• Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    … Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the US Fish and ... ** Help Desk Technician** Location **Falls Church,...** Help Desk Technician** Location **Falls Church, VA** \# of...devices in an enterprise environment. . Strong communication and customer service skills. . Ability to work… more
    NuAxis Innovations (06/28/25)
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  • IT Help Desk Technical Writer

    Leidos (Reston, VA)
    …clearance. **Preferred Qualifications:** + Demonstrated record of making a positive impact for an IT help desk / service desk . + Experience using Jira and ... (Baltimore). More specifically, the position supports the CMS Enterprise Service Desk by working with their knowledge...degree. + Must have recent experience supporting an IT help desk in some capacity (drafting, reviewing,… more
    Leidos (08/01/25)
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  • Senior Service Desk Program Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... role also works closely with staff and customers to help resolve the most difficult and high visibility events.... delivery opportunities and issues + Taking accountability for service desk performance, meeting customer more
    ManTech (06/11/25)
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  • Service Desk Analyst

    Koniag Government Services (Vienna, VA)
    **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech** **Pay Type**… more
    Koniag Government Services (06/11/25)
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  • Help Desk Analyst III

    Robert Half Technology (Richmond, VA)
    Description We are looking for an experienced Help Desk Analyst III to join our team on a long-term contract basis in Richmond, Virginia. In this role, you will ... systems. Requirements * Significant experience in a Level 3 Help Desk or equivalent technical support role.... tickets effectively and maintain detailed records. * Exceptional customer service and communication skills, with a… more
    Robert Half Technology (08/01/25)
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  • Functional/Business Analyst - Help

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... in this role:** US Citizenship Ability to provide exceptional customer service Analytical skills for troubleshooting issues...of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management +… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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  • Customer Service Representative

    Parsons Corporation (Centreville, VA)
    …got what you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Help Desk Customer Service Representative** to join our ... is available 24/7/365, through both phone and email, ensuring help desk response capabilities are always accessible...such as JIRA and Maximo. + Adept at documenting service or product-related concerns promptly + Experience customer more
    Parsons Corporation (06/11/25)
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  • Tier I Service Desk Agent (Day…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    customer support or Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an incident tracking system ... up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** +… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Help Desk Specialist

    CACI International (Chesapeake, VA)
    Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular ... Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD...promotes end-user satisfaction. + Requires strong communication and excellent customer service skills. Role may be considered… more
    CACI International (06/11/25)
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  • Help Desk Manager

    CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
    ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... and supervising helpdesk operations, driving efficiency and excellence in customer support. Join us to make a significant impact...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
    CGI Technologies and Solutions, Inc. (05/24/25)
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