- Chenega Corporation (Arlington, VA)
- …as necessary for the development of individual resources as a team. + Ensure customer service excellence by monitoring tickets and reviewing customer ... interests of our nation. SecuriGence is seeking a talented ** Customer Relations Manager** to help contribute to...process and service improvement. + Ensure the Service Desk maintains a high level of… more
- TEKsystems (Winchester, VA)
- …etc. Qualifications (Required): + High School Diploma or equivalent. + Exceptional customer service , active listening, and verbal and written communication ... Scope + This position involves taking back-to-back inbound calls, sitting at a desk , working on a computer, navigating two monitors and several programs to assist… more
- Conduent (VA)
- …of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in ... Support team operations during peak times or absences to help maintain seamless service . **What We're Looking...navigate challenging conversations with empathy and efficiency. + A customer service enthusiast who excels in navigating… more
- R1 RCM (Warrenton, VA)
- …analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative** , you'll work to help our patients check into ... **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and...and expect the unexpected. This is not a casual desk job. + A team you can rely on.… more
- CACI International (Chantilly, VA)
- …with enterprise monitoring tools such as HP OpenView or CA Concord. * HDI Customer Help Desk Analyst certification or equivalent. * Microsoft Office ... Provide face-to-face (walk-up) support where applicable, ensuring responsive, courteous customer service . * Monitor system performance and...formal education. * Minimum 3 years of experience in Help Desk support, IT service … more
- NANA Regional Corporation (Arlington, VA)
- …software tools. + Travel to deliver training. + Provide Tier I and Tier II help desk support; respond to requests for assistance received either directly from ... Suvi is hiring a Field Service Technician to provide training and on-site support,...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- Compass Group, North America (Roanoke, VA)
- …fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the opportunity and innovation. ... service , and experience backed by industry-leading technology to help companies create a better workplace and connect their...waste adjustments + Greet drivers that stops at the desk and cultivate relationships + Verify drivers are completing… more
- ADP (Norfolk, VA)
- …Staff, Payroll District Managers, Screening and Selection Services Account Managers, Customer Service , Compliance, and other departments with assistance with ... by our **CORE** values: **Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, -...HR best practices, knowledge of Help Desk products including scope of services,… more
- Brink's (Richmond, VA)
- … Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions ... customer inquiries, resolving issues and complaints, evaluating the customer service lifecycle, and upholding the company's...plus + Experience with applications such as Sales Force, Service Now or Zen Desk a plus… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help Desk SOP and DAI Client Support Instructions related to ... delivers FAQ Solution Documents, DAI PMO Helpdesk SOP, and Customer Help Desk SOP. -Provides...of ConfigSnapshot. -Experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more