• Tier 2 Helpdesk Lead CAB Manager for Tech Control

    TekSynap (Arlington, VA)
    …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech… more
    TekSynap (07/09/25)
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  • System Engineer / IT Manager

    Serco (Herndon, VA)
    …IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... You will be responsible for the development of IT Help Desk knowledge management plans. + You...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
    Serco (07/29/25)
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  • Docucare Associate

    Xerox (Richmond, VA)
    …of contact for all equipment, support and service . + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + ... your designated area + Daily check in email to Help Desk + Xerox Onsite to keep...urgent do ASAP) **Skills and Qualifications:** + Provide excellent customer service , anticipating the needs of the… more
    Xerox (07/09/25)
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  • Program Manager National Capitol Region

    Serco (Herndon, VA)
    …manages multiple government contracts in cloud environments with providing Network administration, Help Desk , Cybersecurity and SME support for both the network ... lead your team to provide high quality network and help desk support to our current and...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
    Serco (07/30/25)
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  • Desktop Services Support Operations Manager

    ManTech (Herndon, VA)
    …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
    ManTech (08/02/25)
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  • Desktop Support Services End User Manager

    ManTech (Herndon, VA)
    …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of leadership experience in ... service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
    ManTech (07/30/25)
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  • Remote Support Technician

    ManTech (Mclean, VA)
    … desk experience OR Bachelor's degree + 1+ year of hands-on experience supporting customer IT help desk . + Experience resolving technical problems and ... **MANTECH seeks** a motivated, career-oriented, and customer -focused Remote Support Technician to join our team...**Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems… more
    ManTech (08/02/25)
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  • Senior IT DevOps Engineer

    Steampunk (Mclean, VA)
    …modernize infrastructure, and guide our ** Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... **Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure...and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in… more
    Steampunk (07/31/25)
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  • Deputy Program Manager

    ManTech (Herndon, VA)
    …(BA) or Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... in service desk support and operations. + One...required: ITIL Certification, Security+, PMP Certification **Preferred Qualifications:** + Help Desk Institute (HDI) certification + Familiarity… more
    ManTech (08/02/25)
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  • IPOC Specialist

    Chenega Corporation (Springfield, VA)
    …of experience working in the Federal marketplace. The **IPOC Specialist** provides superior customer service in support of customer requests, supporting ... or route user support calls to an appropriate IT Help Desk . + Utilize Attempt First Call...over the phone; good phone skills, professional demeanor, previous customer service experience strongly desired. + Good… more
    Chenega Corporation (07/14/25)
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