- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...Amazon's product verticals. Basic Qualifications - 3+ years of non- internship professional software development experience - 2+ years of… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... - Build and maintain the inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging LLMs. - Develop and own the… more
- Amazon (Seattle, WA)
- …of findings and recommendations to AWS leadership - Work with stakeholders across service teams to define customer -critical performance metrics - Analyze results ... Description Amazon's Customer Experience and Business Trends (CXBT) organization is...present performance insights and improvement recommendations directly to AWS service leadership. This work will focus on generative AI,… more
- Amazon (Seattle, WA)
- …Software Development Engineer (SDE) to shape the future of Amazon Web Services (AWS) customer experience by improving service performance. Do you want to help ... Description Amazon's Customer Experience and Business Trends (CXBT) organization is...deliver industry-leading performance insights and improvements across our entire service portfolio. This role is tasked with enhancing a… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and ... lead the development of robust inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging state-of-the-art LLMs. - Design and… more
- Confluent (Olympia, WA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up… more
- Confluent (Olympia, WA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... worldwide. At Amazon Luna Prime Gaming, we are building an industry-leading gaming service where players come to discover, play, buy and subscribe to the world's… more
- Amazon (Seattle, WA)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... the tools Amazon uses to provide its award winning customer service at massive scale and launching...Key job responsibilities Basic qualifications - 3+ years of non- internship professional software development experience - 2+ years of… more
- Amazon (Redmond, WA)
- …and dispatch; workforce management; and integrating with Kuiper app and website, Customer Service applications to schedule, manage and track installations. We ... to our customers around the world. Basic Qualifications - 3+ years of non- internship professional software development experience - 2+ years of non- internship … more
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