• Financial Crime Risk Lead Investigator US…

    TD Bank (Vienna, VA)
    …as a member of the team, supports a positive work environment that promotes service to the business , quality, innovation and teamwork and ensures timely ... **Work Location:** Mount Laurel, New Jersey, United States of America **Hours:** 40...that all colleagues, no matter where they work, are customer facing. As we build our business … more
    TD Bank (12/17/25)
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  • NetSuite Account Manager - Emerging Markets…

    Oracle (Richmond, VA)
    … operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), ... to improve overall customer happiness within assigned customer accounts. + Analyze customers business needs,...customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing… more
    Oracle (11/25/25)
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  • Senior Data Scientist

    Sprinklr (VA)
    …understanding of the business . This role will take that insight from business processes and customer relationships to further enhance existing models. + Lead ... colleagues and stakeholders throughout the organization. + Maintain exceptional understanding of business KPIs and related business / customer processes to… more
    Sprinklr (12/17/25)
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  • Performance Management Lead

    CACI International (Sterling, VA)
    …network service delivery + Develops an understanding of customer IT Service Requirements, patterns of business activities, and IT Service Consumption ... and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible...critical missions, build on our lengthy track record of business success, and find opportunities to break new… more
    CACI International (11/08/25)
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  • VP Solution Delivery

    Highmark Health (Richmond, VA)
    …across enGen platform, products and service , including affiliation implementations, new external customer implementations, and ongoing support for existing ... Understanding of health plan operations, including claims processing, enrollment, billing, and customer service . + Proven track record of successfully managing… more
    Highmark Health (11/25/25)
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  • Director of Strategic Growth and Capture

    Mass Markets (VA)
    …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology… more
    Mass Markets (11/11/25)
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  • Space and Intelligence Senior Director

    Tyto Athene (Reston, VA)
    …compliance and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize ... goals and objectives, and instill a culture of customer service and accountability. + Leverage existing...a fast-paced environment where they are key to shaping new , innovative solutions with the customer to… more
    Tyto Athene (11/15/25)
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  • Sr. Client Success Manager - Fed Financials

    Pegasystems (Alexandria, VA)
    …proactive action + Leverage industry and product knowledge to share insights about how customer can maximize license to drive business benefits **Who You Are:** ... and perform effectively under pressure + Strong knowledge of business processes (Sales, Marketing, Service , Support), ... Success requires analysis of available data to determine customer health and identification of new data… more
    Pegasystems (11/20/25)
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  • Senior Manager, Product Management - DevX

    Capital One (Mclean, VA)
    …directly through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working ... + Operationalizing product metrics for the products you own and building the business case for new investment + Influencing senior stakeholders to use… more
    Capital One (11/04/25)
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  • Manager, AP Travel & Entertainment

    Sprinklr (VA)
    …The ideal candidate will partner with cross-functional business partners to provide A+ customer service and support to the business as well as outside ... governance and control programs for various products/services to ensure business continuity, protect company assets, and comply with corporate...work with a sense of urgency + Provide A+ customer service to internal and external customers… more
    Sprinklr (12/11/25)
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