- MD Anderson Cancer Center (Houston, TX)
- …and prepares quarterly reports for Director and Patient Experience Team. 3. Customer Service and Quality Assurance a. Assesses the information needs of ... have been fully met. d. Contributes to total program quality assurance measures; incorporates new information or...g. Actively identifies new processes that could help improve quality and customer service . Communicates… more
- Prime Therapeutics (Austin, TX)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- PNC (Dallas, TX)
- …have an opportunity to contribute to the company's success. As a Senior Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing ... performed remotely, at the manager's discretion. As a Senior Quality Assurance Specialist, you will be responsible...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PrimeFlight Aviation Services (TX)
- …rewarding career in the aviation industry! **Job Description** As our Director of Quality Assurance , your primary responsibility is to ensure the highest ... standards of service quality and operational excellence. This role...operational excellence. This role involves developing and implementing comprehensive quality assurance policies and procedures across all… more
- Pearl Interactive Network (El Paso, TX)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- PNC (Dallas, TX)
- …valued and have an opportunity to contribute to the company's success. As Quality Assurance Architect within PNC's Technology organization, you will be based ... Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Mass Markets (TX)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- PNC (Dallas, TX)
- …respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Lead within PNC's DnA organization, you will be based in ... or participate in STEM OPT for this position. A Quality Assurance (QA) Lead with hands-on experience...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Amazon (Austin, TX)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Austin, Texas Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- Defense Contract Management Agency (San Antonio, TX)
- …vacancies may be filled from this announcement. Responsibilities Administers the quality assurance provisions of contracts by designing, implementing, and ... and customers. Requirements Conditions of Employment Qualifications To qualify for a Quality Assurance Specialist (Aerospace) position your resume and supporting… more