- Oracle (Richmond, VA)
- …**Experience** + 15+ years in IT services, including significant direct experience in customer facing and service management + Proficient with cloud platforms ... **Mission** This person will play a crucial role in developing service innovation, optimizing processes, and delivering insights that empower the organization… more
- Oracle (Richmond, VA)
- …**Experience** + 15+ years in IT services, including significant direct experience in customer facing and service management + Proficient with cloud platforms ... **Mission** This person will play a crucial role in developing service innovation, optimizing processes, and delivering insights that empower the organization… more
- Otsuka America Pharmaceutical Inc. (Winchester, VA)
- …through various virtual or digital tools. + Direct customers to other colleagues, such as Customer Service Specialists ( CSS ), as needed. + Ensure customer ... for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages...digital tools and direct them to other colleagues (eg, CSS ) as needed. + Facilitate speaker programs and organize… more
- Oracle (Richmond, VA)
- …staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Other Core Responsibilities:** Customer ... terms, mentoring others. + Implements goals for maintaining accurate and up-to-date customer account information, contracts, and service history, addressing any… more
- Oracle (Richmond, VA)
- …to SaaS integration frameworks and underlying relational databases. + Strong understanding of CSS Service Portfolio (Cloud and On-prem). + Willingness to travel ... **Job Description** The Technical Account Manager Specialist acts as a trusted advisor and primary...and OCI) with advanced account management skills to drive customer success, project execution, and sustained service … more
- Oracle (Richmond, VA)
- …staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Technical and Professional Skills:** + ... and Azure. Act as a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- American Express Global Business Travel (Richmond, VA)
- …and operational transformative approach. In addition to that, consistently deliver exceptional customer service by fostering an environment of hospitality for ... + Cvent certifications in Event Management, Virtual and/or Hybrid events + Strong customer - service / communication skills + Strong Microsoft Office skills and… more
- Deloitte (Mclean, VA)
- Martech Technical Architect ( Specialist Master) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Oracle (Richmond, VA)
- …staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Technical and Professional Skills:** + ... OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices… more
- Chenega Corporation (Springfield, VA)
- …support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired. + Good problem-solving skills: ... Certified System Administrator (CSA) or higher (eg, Application Developer, Implementation Specialist ). + Proficient in JavaScript, HTML, CSS , and working… more
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