- Cato Networks (Boston, MA)
- A technology company is seeking a Customer Success Manager to manage key customer accounts, ensuring their success and satisfaction. The role requires over 5 ... years of experience in a customer -facing role within a SaaS or technology environment. Key...abilities, along with a background in security or networking solutions . Located in the Northeast, this role offers a… more
- Bynder Inc. (Boston, MA)
- …and apply now to join our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market ... base. The ideal candidate has a background as Manager of Customer Success, Account Management, or...volume of customers with considerable ARR, either as a CSM or Manager , and a strong understanding… more
- Lumafield (Boston, MA)
- …an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager ( CSM ) to drive customer outcomes and revenue ... growth for Lumafield's industry changing products. The CSM will own the customer lifecycle from...customers Project manage delivery and adoption of Lumafield's technical solutions to ensure integration into customer workflows… more
- Blue Trace (Boston, MA)
- …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful adoption ... patterns, and engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager ,… more
- Menlo Ventures (Boston, MA)
- …Familiarity with Benchling's product Previous experience as an Implementation Consultant, CSM , Account Manager /Renewals, or startup founder Biotech, life ... to modern science. ROLE OVERVIEW As the CX Operations Manager at Benchling, you'll report to the Leader of...our Professional Services, Support, Account Management, Optimization Services, & Customer Success leaders and teams. Your role is pivotal… more
- Creative Force (Boston, MA)
- …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find a ... for it. In the video below, Senior Director of Customer Experience Ian Mitchell provides an overview of the...an overview of the role, what makes a great CSM , and a typical day in the life of… more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior CSM...coordinating with internal teams to deliver timely and effective solutions . . Monitor customer satisfaction, anticipate challenges,… more
- allego (Waltham, MA)
- …all named us as a top place to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play a pivotal role in ensuring ... that matter most. You'll sit at the intersection of Customer Success, Product, Solutions Delivery, Sales Engineering,...and knowledge management in partnership with our Senior Content Manager , ensuring our teams have easy access to timely,… more
- Staples (Framingham, MA)
- …role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction. **What ... You're what binds us together. Our eCommerce team delivers customer -centric site experiences to position Staples as a digital...pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and… more
- Renaissance (Boston, MA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
