- American Express (NY)
- …goals and objectives, including but not limited to, a deep understanding of customer financials, business strategy and business risks as it relates to ... clients. Qualified candidate must provide proactive consultation to develop strong customer relationships and to drive and lead global program growth, profitability… more
- Oracle (Albany, NY)
- …Services, and Customer Success to deliver AI-driven solutions that transform customer service experiences. ** Strategy and Vision:** + Develop a compelling ... product vision and multi-year strategy for AI Agents in customer service, aligning with the company's overall objectives. + Establish clear market positioning… more
- PagerDuty (Albany, NY)
- …with a hands on approach + Be future focused by incorporating corporate strategy , customer needs, industry trends, and technology together + Actively participate ... can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces...engagements that yield input into our technology vision and strategy . You will report to the CTO and play… more
- Edgewell Personal Care (New York, NY)
- …brand and business ambitions. This role acts as a critical link between brand strategy , RGM, and customer teams to ensure sustainable growth and market ... and long-term business goals. + **Cross-Functional Partnership** Partners with Customer Teams to: + Represent the brand strategy... Customer Teams to: + Represent the brand strategy and ensure consistency in execution across all touchpoints.… more
- L3Harris (North Amityville, NY)
- …airborne platforms. Direct responsibilities will include directing and leading customer interactions, strategy development, business development, market ... be very long and involve broad high-priced systems requiring Executive approval from the Customer and the Company and so he/she will be expected to provide regular… more
- Intuit (New York, NY)
- …and report on key ATO risk KPIs (eg, detection rates, loss impact, customer friction). Communicate strategy , performance, and emerging threats clearly to senior ... a deep subject matter expert to own the end-to-end strategy , detection, and mitigation of ATO fraud across this...for all SBSEG Money products, balancing risk mitigation with customer experience. + **Lead ATO Detection & Policy Implementation:**… more
- Datavant (Albany, NY)
- …Product, Solutions, and Delivery teams to ensure cohesive go-to-market execution and customer success. + **Market Strategy :** Stay informed on market trends, ... competitive dynamics, and customer feedback to guide team strategy and product positioning. + **Executive Engagement:** Build and maintain strong relationships… more
- Wolters Kluwer (New York, NY)
- …opportunities and evaluate build/buy/partner decisions + Improve Product adoption + Improve Customer Satisfaction (NPS) Commercial Strategy & Revenue Ownership + ... a Director of Commercial Product Management responsible for defining Go-To-Market (GTM) strategy and executing the product vision and strategy across product… more
- CVS Health (New York, NY)
- …to winning to determine if viable new business opportunity. + Partner to create customer financial strategy to present to underwriting + Review and edit RFP ... be accountable for supporting the Resources for Living sales strategy to promote membership growth and new logo wins....lead generation for new business and case level sales strategy . Activities would include: + Support lead generation and… more
- JPMorgan Chase (New York, NY)
- …to inform new features and priorities + Execute on a comprehensive customer success strategy through proactive engagement, onboarding, expansion and execution, ... Elevate the customer journey by translating product insights into lasting...in proactive collaborations, onboarding, and product evolution. As a Customer Success Manager, Vice President in Kinexys Liink, you… more