- Eileen Fisher (Irvington, NY)
- …Senior Manager of CRM and Customer Insights to lead our customer relationship strategy and uncover deep consumer insights that fuel personalization, ... You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of...in the fashion or retail space. Key Responsibilities CRM Strategy & Execution + Own and evolve the company's… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …today's healthcare professionals, caregivers, and patients. Key Responsibilities Include: + ** Strategy Execution** : Execute the overarching customer engagement ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...responsible for overseeing the development, implementation, and optimization of customer engagement platforms, starting with, but not limited to,… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
- Capital One (Albany, NY)
- …Why Join Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building ... Senior Manager, Customer Trust & Field Security Specialist - Capital...privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive… more
- Google (New York, NY)
- …agencies to deliver the optimal advertising solution for every account. You will oversee customer acquisition strategy for a portion of the United States, and ... New Business Sales Manager, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY,...+ Execute projects involving quantitative analysis, industry research and strategy development. Information collected and processed as part of… more
- Snap Inc. (New York, NY)
- …how we understand and serve our advertisers. **What You'll Do** + Lead the Customer Insights strategy for Snap's SMC business, driving studies that inform both ... or equivalent years of experience. + 12+ years of experience in customer insights, marketing strategy , or research roles - ideally within a B2B or digital… more
- PagerDuty (Albany, NY)
- … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- Medtronic (New York, NY)
- …and prevent churn. + Collaborate in the implementation of a scalable customer engagement strategy . + Interactive and engaging relationship management of ... an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal...will take on a pivotal role in advancing our customer base in the US. As part of a… more
- S&P Global (New York, NY)
- …roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars, ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
- Amazon (New York, NY)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and… more