• Sr. Manager of CRM & Customer Insights

    Eileen Fisher (Irvington, NY)
    …Senior Manager of CRM and Customer Insights to lead our customer relationship strategy and uncover deep consumer insights that fuel personalization, ... You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of...in the fashion or retail space. Key Responsibilities CRM Strategy & Execution + Own and evolve the company's… more
    Eileen Fisher (11/12/25)
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  • Director, Customer Engagement Platforms

    Otsuka America Pharmaceutical Inc. (Albany, NY)
    …today's healthcare professionals, caregivers, and patients. Key Responsibilities Include: + ** Strategy Execution** : Execute the overarching customer engagement ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...responsible for overseeing the development, implementation, and optimization of customer engagement platforms, starting with, but not limited to,… more
    Otsuka America Pharmaceutical Inc. (11/26/25)
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  • Manager Customer Experience

    The Hertz Corporation (Albany, NY)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication,… more
    The Hertz Corporation (11/21/25)
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  • Senior Manager, Customer Trust & Field…

    Capital One (Albany, NY)
    …Why Join Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building ... Senior Manager, Customer Trust & Field Security Specialist - Capital...privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive… more
    Capital One (11/19/25)
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  • New Business Sales Manager, Google Customer

    Google (New York, NY)
    …agencies to deliver the optimal advertising solution for every account. You will oversee customer acquisition strategy for a portion of the United States, and ... New Business Sales Manager, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY,...+ Execute projects involving quantitative analysis, industry research and strategy development. Information collected and processed as part of… more
    Google (11/27/25)
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  • Senior Manager, Customer Insights, SMC

    Snap Inc. (New York, NY)
    …how we understand and serve our advertisers. **What You'll Do** + Lead the Customer Insights strategy for Snap's SMC business, driving studies that inform both ... or equivalent years of experience. + 12+ years of experience in customer insights, marketing strategy , or research roles - ideally within a B2B or digital… more
    Snap Inc. (10/28/25)
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  • Senior Director, Enterprise Customer

    PagerDuty (Albany, NY)
    … Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
    PagerDuty (11/14/25)
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  • Prin Customer Engagement Specialist

    Medtronic (New York, NY)
    …and prevent churn. + Collaborate in the implementation of a scalable customer engagement strategy . + Interactive and engaging relationship management of ... an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal...will take on a pivotal role in advancing our customer base in the US. As part of a… more
    Medtronic (11/11/25)
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  • Senior Customer Success Manager

    S&P Global (New York, NY)
    …roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars, ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
    S&P Global (12/06/25)
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  • Senior Customer Success Specialist - GenAI,…

    Amazon (New York, NY)
    customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and… more
    Amazon (12/06/25)
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