- Merck (Albany, NY)
- …and identify customer needs, supporting pull-through activities relative to the customer strategy , keeping with our Company's values and standards as ... + For select customer accounts/HCPs, coordinate with customer team to develop customer strategy...+ Ask strategic, insightful questions to obtain information on customer healthcare needs. Use insights to position… more
- Amazon (New York, NY)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the...and optimize growth levers such as selection expansion, merchandising strategy , brand positioning, and catalog quality. If you are… more
- Amazon (New York, NY)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Amazon (New York, NY)
- …that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer interviews and market research ... improve overall customer experience * Influence product roadmaps based on insights from customer implementations and market needs * Foster collaboration… more
- OneMain Financial (New York, NY)
- …customer lifecycle. **In the Role** + Own and develop all aspects of Present Customer (PC) and Marketing reporting. Present insights on PC trends to various ... We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics...Customers (PCs) is an essential pillar of OneMain's growth strategy . With over 2.5MM active customers, there are numerous… more
- Microsoft Corporation (New York, NY)
- …insights . Leads team in comprehensively evaluating of territory and crafts strategic insights to align sales initiatives with customer business priorities and ... forecasting tools to enhance precision. Coaches team on leading the sales strategy tailored to each customer 's security priorities, showcasing Microsoft's… more
- Capgemini (New York, NY)
- …pivotal role in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data. You will advise ... Computer Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights , or operational data science.** + Strong… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... customer -facing environments. Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you know how to… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amazon (New York, NY)
- …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... Description As Senior Customer Success Specialist GenAI within the AWS Specialists...learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption.… more