- Warner Bros. Discovery (New York, NY)
- …Next Role As a Customer Experience (CX) Writer on the CX Content Strategy team, you'll research and write support content about WBD streaming products for our ... customers and our customer service team. This writer will prepare and craft...Experience pillars (Learning and Development, Launch Readiness, Data & Insights , Operations , Tools and Technology) to understand common… more
- Amazon (New York, NY)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... learn & be curious to articulate AWS' Gen AI strategy and the services we offer to accelerate adoption....program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market… more
- Amazon (New York, NY)
- …help define, launch and foster these nascent ideas into scalable products that drive customer success. Amazon Ads is seeking a leader to define, build, and execute ... the roadmap for our customer success. The Senior Customer Success Manager...by delivering an optimal level of service through strategic insights , relentlessly high operational standards, and highly effective advocacy… more
- Amazon (New York, NY)
- …- Strong analytical skills with ability to translate complex data into actionable insights - Expertise in customer journey mapping and value stream analysis ... Description We are seeking an exceptional Customer Value Lead for the AWS Customer...and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business… more
- Microsoft Corporation (New York, NY)
- …tools to enhance precision. Oversees team on directing and implementing sales strategy tailored to each customer 's security priorities, showcasing Microsoft's ... customer success plan, fostering long-term partnerships through AI-driven insights . In addition, this role has people management responsibilities including… more
- Datavant (Albany, NY)
- …Given our SaaS business model and our focus on a "land and expand" strategy , Customer Success is absolutely vital to our long-term profitability. We will ... and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment.… more
- Ford Motor Company (Albany, NY)
- …ability to perform customer research, analyze third-party studies, gather customer feedback, and extract insights from internal analytics. + Ability ... chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for… more
- Google (New York, NY)
- …tables). + Ability to analyze large datasets and distill them into actionable insights that are presented in a logical and compelling story. + Strong written ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with.... **Responsibilities:** + Provide support and consulting on client's/partner's strategy in the areas of sales, marketing or product… more
- Wolters Kluwer (Colonie, NY)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, ... Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills… more
- Uniti (New York, NY)
- …features, facilitates product training, and identifies opportunities to deepen and expand customer relationships based on real-time insights into customer ... network spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible for establishing and building customer… more