- Justworks (New York, NY)
- …vision for Customer Success and Retention programs - articulating strategy , progress, and insights to leadership, stakeholders, and frontline teams ... workflows that standardize best practices across teams, products, and customer segments. + Translate insights into action...teams, products, and customer segments. + Translate insights into action by analyzing customer data,… more
- Citigroup (New York, NY)
- …strategies "from the ground up" using frameworks, data and competitive and customer insights + Demonstrated expertise in developing and implementing planning ... Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention, across all major… more
- Capgemini (New York, NY)
- …pivotal role in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data. You will advise ... Computer Science, Engineering, or a related STEM field. + **Proven experience in customer analytics, commercial insights , or operational data science.** + Strong… more
- American Express (New York, NY)
- …Digital Customer Marketing will lead the Demand Gen (lead warming) strategy for the US SME managed customer segment, delivering high-impact, multi-channel ... and a key area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing customers by offering powerful backing and… more
- The Estee Lauder Companies (New York, NY)
- …Engagement, Creative and the Regions + Leverage target consumer understanding to tailor strategy to each consumer segment + Enhance insights and creativity ... in stores and online. **About Your Responsibilities** Lead the 360-degree marketing strategy , development, and execution for the luxury cream lines of the brand.… more
- Intuit (New York, NY)
- …the long-term product strategy for Professional Services, grounded in deep customer insights and competitive differentiation.* Shape the ICP roadmap - Build ... the development of other PMs by sharing expertise in ICP strategy , customer -driven product development, and AI adoption. Intuit provides a competitive… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- UKG (Albany, NY)
- …records in corporate CRM (Salesforce.com) to keep track of renewals and provide insights into customer behavior and needs * Ultimately, the representative's ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...encompass long-term needs and incorporate anticipated changes in organizational strategy * Ensure their customers' success by coordinating internal… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing...rely on you as an expert to consult their strategy and roadmap across the ecosystem. Data providers have… more
- Mount Sinai Health System (New York, NY)
- …You'll combine deep healthcare expertise with strong relationship management and data-driven strategy to ensure long-term customer success and retention. In this ... ability to convey technical information in an accessible manner, conduct customer training, present insights to leadership, and market the value of our products.… more