- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive… more
- S&P Global (New York, NY)
- …surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars, digital ... **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where...channels, automation tools, and data insights to drive product adoption. + Leverage CRM and… more
- OneMain Financial (New York, NY)
- …customer lifecycle. **In the Role** + Own and develop all aspects of Present Customer (PC) and Marketing reporting. Present insights on PC trends to various ... We are seeking an Associate Director of Present Customer (PC) Analytics to join our Marketing Analytics...Customers (PCs) is an essential pillar of OneMain's growth strategy . With over 2.5MM active customers, there are numerous… more
- JPMorgan Chase (New York, NY)
- … to shape impactful campaigns. As a Channel Marketing Senior Associate on the Customer First Marketing team, you'll collaborate with strategy leads and partners ... The Customer First XLOB Marketing team unites business units...marketing campaigns. You will work closely with product partners, strategy leads, and execution partners to recertify videos and… more
- Oracle (Albany, NY)
- …days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the Direct ... (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success Presales Team… more
- Wolters Kluwer (New York, NY)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing...rely on you as an expert to consult their strategy and roadmap across the ecosystem. Platforms have unique… more
- Amazon (New York, NY)
- … customer engagement: - Develop and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service ... and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. -… more
- PNC (New York, NY)
- …development and more. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, product strategy and have ... functional stakeholders (Business, Legal, Risk, Compliance, Tech, Design, etc.) to define Customer Engagement target state strategy , customer and employee… more
- Google (New York, NY)
- Analytical Lead, Platforms, Large Customer Sales _corporate_fare_ Google _place_ Chicago, IL, USA; New York, NY, USA **Mid** Experience driving progress, solving ... advising on marketing/business performance, and influencing decisions together with insights and measurement. + Ability to analyze datasets, identify actionable… more