- ServiceNow, Inc. (New York, NY)
- …pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales ... Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer goals, and… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing...rely on you as an expert to consult their strategy and roadmap across the ecosystem. Data providers have… more
- Wolters Kluwer (New York, NY)
- …Sales and Marketing to apply insights to go-to-market (GTM) activities **3. Customer Insights & Feedback** + Collaborates with Growth Enablement and other ... defining where we play and why, including defining our segmentation, opportunities, strategy and growth priorities, supported by customer insight, data analysis… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …view. + Conducting subnational analyses, and championing the use of local customer insights + Opportunity identification and assessment, leveraging descriptive, ... Insights & Analytics, Oncology (Lung), within the Commercial Strategy and Insights and Analytics (CSI&A) department....market landscape and competitive outlook. + Work closely with Customer Insights partners to effectively measure brand… more
- Merck (Albany, NY)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care... Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, Customer Strategy ,… more
- DoorDash (New York, NY)
- …+ Cross-Functional Collaboration. Partner with Product, Sales, Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement ... Global CS leadership team to set a vision and strategy to ensure our clients achieve success with the...with a track record of using data to identify insights and drive customer growth. + You're… more
- Capital One (Albany, NY)
- …efficiently evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to ... Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building trust and… more
- HP Inc. (New York, NY)
- … customer experience goals. + Performs data analysis by collecting and analyzing customer data and drawing actionable insights to enhance customer ... **Description -** The Customer Welcome Centers ('CWCs') are the epicenter of HP's Executive Engagement Strategy . We are looking for a passionate leader to join… more
- Coinbase (Albany, NY)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture,...Science, and Customer Experience teams to define strategy , architecture, and execution for our customer … more
- Oracle (Albany, NY)
- …or challenges that customers may present. + Gather and convey detailed product insights driven by customer needs and requirements. + Promote understanding of ... **Job Description** Customer Excellence Advisory Lead (CEAL) aims to enable...Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will… more