- Wolters Kluwer (New York, NY)
- …Sales and Marketing to apply insights to go-to-market (GTM) activities **3. Customer Insights & Feedback** + Collaborates with Growth Enablement and other ... defining where we play and why, including defining our segmentation, opportunities, strategy and growth priorities, supported by customer insight, data analysis… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …view. + Conducting subnational analyses, and championing the use of local customer insights + Opportunity identification and assessment, leveraging descriptive, ... Insights & Analytics, Oncology (Lung), within the Commercial Strategy and Insights and Analytics (CSI&A) department....market landscape and competitive outlook. + Work closely with Customer Insights partners to effectively measure brand… more
- Merck (Albany, NY)
- …Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improving immunization ... progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care... Needs Assessments, Customer Relationship Management (CRM), Customer Service Management, Customer Strategy ,… more
- DoorDash (New York, NY)
- …+ Cross-Functional Collaboration. Partner with Product, Sales, Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement ... Global CS leadership team to set a vision and strategy to ensure our clients achieve success with the...with a track record of using data to identify insights and drive customer growth. + You're… more
- Capital One (Albany, NY)
- …efficiently evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to ... Us: + Impactful Role: Play a critical role in shaping our customer trust strategy , directly influencing business growth and sales success by building trust and… more
- HP Inc. (New York, NY)
- … customer experience goals. + Performs data analysis by collecting and analyzing customer data and drawing actionable insights to enhance customer ... **Description -** The Customer Welcome Centers ('CWCs') are the epicenter of HP's Executive Engagement Strategy . We are looking for a passionate leader to join… more
- Coinbase (Albany, NY)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy , architecture,...Science, and Customer Experience teams to define strategy , architecture, and execution for our customer … more
- Oracle (Albany, NY)
- …or challenges that customers may present. + Gather and convey detailed product insights driven by customer needs and requirements. + Promote understanding of ... **Job Description** Customer Excellence Advisory Lead (CEAL) aims to enable...Product Management to enhance product offerings and share our insights through blogs, webinars, and demonstrations. The candidate will… more
- Google (New York, NY)
- Growth Consultant, AppDev, Google Customer Solutions _corporate_fare_ Google _place_ New York, NY, USA; San Francisco, CA, USA **Mid** Experience driving progress, ... to analyze large datasets with the goal of delivering actionable insights . + Familiarity with machine learning methodologies including data cleansing, normalization,… more
- JPMorgan Chase (New York, NY)
- …needs with user insights . As the Experience Design Vice President in Customer Acquisition & Onboarding, you will define UI systems, reusable patterns, and the ... Lead the design strategy for innovative, inclusive, and user-friendly experiences across...design framework supporting Customer Acquisition & Onboarding. You may also support other… more