- OneMain Financial (NY)
- …highly skilled and motivated Associate Director, Performance Analytics to join our Originations Strategy & Analytics team in Wilmington, DE. In this role, you will ... be responsible for leading the performance analysis and insights agenda across our Loans Originations business area, driving a clear picture into the health of our… more
- Acxiom (Albany, NY)
- … customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven ... The Manager, Customer Experience & Experimentation plays a critical role...identify pain points and moments of friction. Use these insights to recommend and experience enhancements and develop personalization… more
- American Express (New York, NY)
- …Strategic Partner (CSP) for **Global Servicing (GS)** - the heartbeat of Amex customer experience worldwide. GS leads our customer service, travel & lifestyle, ... empowers thousands of colleagues worldwide to deliver the best customer experience every day. If you're ready to step...you're ready to step into a high-visibility role where ** strategy meets execution** , and where your work directly… more
- S&P Global (New York, NY)
- …to senior management. + Collaborate with internal stakeholders to deliver an optimized customer experience. + Prepare data & key insights for monthly reporting. ... and manage effective operational systems and processes to support sales strategy and broaden S&P's infrastructure/project finance portfolio across North America.… more
- Warner Bros. Discovery (New York, NY)
- …as Consumer Product Management, Quality of Experience (QoE), Release Management, and Customer Experience. Our ideal candidate is someone who not only possesses a ... Develop, communicate, and implement a comprehensive content processing product strategy aligned with business objectives and technology trends. Collaborate with… more
- TD Bank (Mount Vernon, NY)
- …and delivering service and advice + Understands and supports the Bank's Customer Service Strategy ; Delivers Customers end-to-end advice they expect: (1) ... consultative support, and (3) advocating for them with proactive insights & recommendations + Serves as a Customer...As we build our business and deliver on our strategy , we are innovating to enhance the customer… more
- TD Bank (Ossining, NY)
- …needs to help turn their goals into reality + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being ... (2) providing consultative support, and (3) advocating with proactive insights & recommendations + Responsible for driving and reinforcing...As we build our business and deliver on our strategy , we are innovating to enhance the customer… more
- ServiceNow, Inc. (New York, NY)
- …create customer deliverables that prescribe advise on topics like strategy and vision alignment, current and future state architecture, strategic roadmap, ... architectures and strategies leveraging best practices and industry standards resulting in customer trust and best in class solutions. You will work alongside… more
- Amazon (New York, NY)
- …insights & recommendations that influence short term / long term digital media strategy - Educate advertisers on performance metrics, insights , and how to ... world-class advertising group with a relentless focus on the customer , you've come to the right place. We're looking...(OTT), or search marketing - Effectively analyze data and insights to present strategic and tactical plans to advertisers… more
- American Express (New York, NY)
- …end-to-end global marketing strategy and distribution plan for our prospect & customer segments around the world. As marketers at one of the most iconic brands ... content, offer and creative strategies tailored to commercial audiences. + Derive insights from the competitive landscape and customer feedback. + Synthesize… more