- Mastercard (Harrison, NY)
- …part of the Mastercard global services organization. This is a key pillar of Mastercards strategy to grow the breadth and depth of our client offerings and shape the ... This person will own a financial institution Segment sales target & strategy . This position requires an experienced sales leader with a deep understanding… more
- Cayuse Holdings (Albany, NY)
- …staff, ensuring all team members are fully equipped to deliver high-quality customer support. + Implement a strategy for continuous improvement, including ... between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email,… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast-paced ... the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties in the … more
- IBM (New York, NY)
- …motions. * Influence Product Strategy : Gather market signals and customer insights to inform product roadmaps and development priorities, particularly ... IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always… more
- Philips (Latham, NY)
- … satisfaction. Identify and pursue **strategic service growth opportunities** within existing customer accounts, leveraging insights gained from deep customer ... Government Program Management, Government Procurement, Healthcare Technology Management, Government Customer Success/Government Enterprise Strategy , Healthcare Operations or… more
- SHI (New York, NY)
- …engage in partner field engagement. This role involves scheduling customer appointments, delivering effective sales presentations, overseeing pipeline management, ... to create brand awareness and take ownership of key customer relationships in the territory. This position is a...campaigns and drive exponential territory growth * Drive sales strategy and work with Account Executives and the Area… more
- Cardinal Health (Albany, NY)
- …route and location optimization, cost-to-serve analysis, and fleet equipment strategy . You will collaborate cross-functionally with Legal, Finance, Supply Planning, ... the logistics network, managing timelines, aligning stakeholders, developing actionable insights , and delivering measurable results that enhance operational efficiency… more
- CVS Health (Albany, NY)
- …strong writing and partnership skills with the business to ensure capabilities and strategy are represented in RFP responses. Position may sit anywhere in the US.** ... and reviewing proposal content. + Analyzes sales performance metrics, provides insights to senior leadership, and makes data-driven decisions to optimize the… more
- Humana (Albany, NY)
- …Process Outsourcing Partners (BPO), Partner Call Centers (Brokerage), and the Customer Success Team (CST). Prior to supporting agents, CQP2 complete Medicare ... RCC, External Partners), and engaging associates and leadership by providing feedback and insights to achieve and improve call quality results. CQP2s are provided a… more
- ServiceNow, Inc. (New York, NY)
- …Fabric to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives. + **Collaboration and ... of integrated data solutions to business and technical stakeholders. + ** Customer Engagement:** Lead technical discovery sessions, thoroughly understand complex data… more