- The Hertz Corporation (Olympia, WA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... We're looking for a strategic and operational powerhouse to lead our North American contact center operations and continue...Whether your background is in contact center operations, loyalty strategy , customer segmentation, or CX design, you… more
- Amazon (Seattle, WA)
- …Present compelling value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account plans, ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the...by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role,… more
- Merck (Olympia, WA)
- …and identify customer needs, supporting pull-through activities relative to the customer strategy , keeping with our Company's values and standards as ... + For select customer accounts/HCPs, coordinates with customer team to develop customer strategy...to ask strategic, insightful questions to obtain information on customer healthcare needs. Uses the insights to… more
- Amazon (Seattle, WA)
- …Manager, Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the… more
- Amazon (Seattle, WA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business...seek out new opportunities for customers and Sellers. * Lead business strategy development and design long… more
- Amazon (Seattle, WA)
- …to understand Category strategy and discuss your Customer (s) role in their strategy . * Lead a meeting with your Customer and internal Amazon team ... Present compelling value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account plans,… more
- Amazon (Seattle, WA)
- …that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer interviews and market research ... improve overall customer experience * Influence product roadmaps based on insights from customer implementations and market needs * Foster collaboration… more
- Amazon (Seattle, WA)
- …business insights . They work closely with teammates and partners across Naming Strategy , Customer Insights , Brand Design, Content Strategy , Creative ... * Lead collaborative workshops with cross-functional partners to integrate customer insights , cultural trends, and business objectives * Create and… more
- Nordstrom (Seattle, WA)
- …style-driven environment and embraces ambiguity with confidence. You're energized by fashion trends and customer insights , with a bias for action and a sharp eye ... to proactively guide teams. + Data-Driven Decision Making - Leverage analytics, customer insights , and performance metrics to make informed program decisions.… more
- Qualtrics (Seattle, WA)
- …**Things You'll Do** + Develop and execute the go-to-market (GTM) strategy for Customer Experience solutions, ensuring strong positioning, messaging, ... Marketing Manager to drive an evolution in our go-to-market strategy , positioning, and messaging for these crucial solutions. In...management to influence the product roadmap based on market insights and customer feedback. + Create compelling… more