- Wilson Language Training (Albany, NY)
- …and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... strive to reflect this belief in our work. The success of our team members is no less paramount....and passion for adult learning to support the effective delivery of Wilson professional learning programs with educators throughout… more
- CyrusOne (Wappingers Falls, NY)
- …performs these duties under general supervision. **Responsibilities:** + Provision customer configurations including: + Applying hardware firmware upgrades + Racking ... software releases, system upgrades + Work directly with customers to ensure the delivery of stable solutions + Troubleshoot and resolve hardware and software related… more
- United Site Services (Whitestone, NY)
- …to creating partnerships that help enable our customers' project and event success . Our deep industry expertise, excellence in process management, and dedication to ... pillars of our value proposition; each supported by tangible, best-practice programs. Our success is fueled by the dedication and collaboration of our diverse team,… more
- Enverus (New York, NY)
- …to ensure that business objectives are achieved. + Work with the Sales and Customer Success teams to answer client questions and create support collateral. ... for a product line. Their duties include roadmap maintenance, delivery date tracking, and interfacing with the development team...with the development team on behalf of the Product Manager . The position reports to the Product Manager… more
- NTT America, Inc. (Albany, NY)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements... success strategies that align with the customer 's business objectives, ensuring the delivery of… more
- Acxiom (Albany, NY)
- …engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing ... The Consultant - Customer Success Manager (Adobe...proactively manage client and consulting team expectations around value delivery timelines **Problem Solver & Success Advocate**… more
- Uniti (NY)
- …and empower people and businesses** . ** ** **About the Role:** The Uniti Solutions Customer Success Manager is responsible for establishing and building ... customer adoption of our products & solutions. The Customer Success Manager ensures customers...customer + Partner with Elite Care and Service Delivery to prioritize issues + Address the root cause… more
- Comcast (New York, NY)
- …the Senior Manager , Customer Success , we are seeking a Lead Customer Success Manager to oversee a strategic portfolio of accounts and support the ... growth, and satisfaction of our clients. As a Lead Customer Success Manager , you will...to ensure timely and effective issue resolution and feature delivery . + Deliver insights on client needs, challenges, and… more
- LiveRamp (New York, NY)
- …service product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly ... success for this role will be the successful delivery of Data Collaboration projects with varying levels of...collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key… more
- Acxiom (Albany, NY)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
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