- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- Cisco (New York, NY)
- …**Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US ... a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching...Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead ,… more
- Cornerstone onDemand (New York, NY)
- …serve as **Manager, Customer Success ** . This role will report to the AMER Customer Success Director and will lead a team of Customer Success ... outcomes, leading to renewals, expansion, and advocacy. The Manager, Customer Success will work cross functionally to...customer satisfaction. **In this role you will:** + Lead and manage a team of CSMs, including hiring,… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Proofpoint (Albany, NY)
- …closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects ... Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives** as part...role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve… more
- JPMorgan Chase (New York, NY)
- …how they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of ... Client Success and lead a team focused on...a strong understanding of key vertical market trends and customer opportunities + Represent Chase Media Solutions at events… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY... Lead or contribute to special projects and customer success initiatives that drive operational excellence. ... www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers'… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Intuit (New York, NY)
- **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science ... efforts that empower our Customer Success organization to deliver meaningful outcomes...to identify high-impact opportunities, prioritize investments, and define measurable success outcomes. + ** Lead and mentor a… more