- Rochester Regional Health (Montezuma, NY)
- …by CNAs and consistently ensure proper documentation and recording is taking place. Your ability to lead is crucial in both the success of the CNAs and the care ... to work in a fast-paced environment Strong communication and customer service skills Ability to lead others 1 year of experience preferred. Required Licensure /… more
- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- LiveRamp (New York, NY)
- …Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead cross-functional initiatives to improve the ... forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Proofpoint (Albany, NY)
- …closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects ... Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives** as part...role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve… more
- Dodge Construction Network (Albany, NY)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- Mastercard (Harrison, NY)
- …to accelerate close of sales opportunities with internal and external stakeholders - Lead Customer Success function aligned with industry best practives ... Purpose This executive will lead global Sales, Partnerships & Customer Success for Mastercard's Identity services portfolio. The SVP will be accountable for… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- Intuit (New York, NY)
- **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science ... efforts that empower our Customer Success organization to deliver meaningful outcomes...to identify high-impact opportunities, prioritize investments, and define measurable success outcomes. + ** Lead and mentor a… more
