- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- LiveRamp (New York, NY)
- …Customer Success team, while sharing best practices in Customer Success + Effectively identify and lead cross-functional initiatives to improve the ... forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Proofpoint (Albany, NY)
- …closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects ... Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives** as part...role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve… more
- Dodge Construction Network (Albany, NY)
- … Success to identify champions and build advocacy programs that turn customer success into brand success + Lead initiatives to improve visibility and ... and in-product content thatdrivesengagement, renewal, and expansion + Partner with Customer Success and Product teams to translate customer insights into… more
- Mastercard (Harrison, NY)
- …to accelerate close of sales opportunities with internal and external stakeholders - Lead Customer Success function aligned with industry best practives ... Purpose This executive will lead global Sales, Partnerships & Customer Success for Mastercard's Identity services portfolio. The SVP will be accountable for… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- Intuit (New York, NY)
- **Overview** The **Mailchimp Customer Success (CS) Data Science & Analytics team** is seeking an exceptional **Manager** to lead analytics and data science ... efforts that empower our Customer Success organization to deliver meaningful outcomes...to identify high-impact opportunities, prioritize investments, and define measurable success outcomes. + ** Lead and mentor a… more
- ServiceNow, Inc. (New York, NY)
- …strategic partners. What You Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer 's post-sales transformation, aligning ServiceNow's ... purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of… more