- Wolters Kluwer (New York, NY)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... customer value and retention for our business. The Customer Success Director is a senior leadership... customer success processes for enhanced customer experience that lead to customer… more
- Cisco (New York, NY)
- …**Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US ... a team of cloud native and Cisco specialists Customer Success Architects (CSA) specializing in Switching...Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead ,… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Proofpoint (Albany, NY)
- …closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects ... Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives** as part...role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve… more
- JPMorgan Chase (New York, NY)
- …how they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of ... Client Success and lead a team focused on...a strong understanding of key vertical market trends and customer opportunities + Represent Chase Media Solutions at events… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY... Lead or contribute to special projects and customer success initiatives that drive operational excellence. ... www.ivalua.com. Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers'… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- Renaissance (Buffalo, NY)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state education agencies and internal executive leadership. **In this role as a Customer Success Senior, you will:** + Provide **strategic and operational… more
- Justworks (New York, NY)
- Program Manager, Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year… more