- Oracle (Austin, TX)
- …Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation ... to creating a workplace where everyone feels empowered and set up for success . An experienced consulting professional who has a broad understanding of solutions,… more
- NetApp (Addison, TX)
- … the technical delivery by motivating and inspiring all resources involved in delivering customer success + Work collaboratively with your virtual sales team to ... at the executive level, within AI Hyperscaler organizations + Lead efforts to develop new customer relationships...organizations + Lead efforts to develop new customer relationships outside of NetApp's traditional buying centers +… more
- Stryker (Dallas, TX)
- …needs and company goals-driving engagement strategies that fuel long-term commercial success . **What you will do:** **Strategic Customer Identification:** ... business objectives. ** Customer Segmentation & Profiling:** Aligned with global customer segmentation strategic, lead the development and maintenance of… more
- Coinbase (Austin, TX)
- …modeling, we produce insights which directly move the company's bottom line. Customer Support/Experience is one of the most critical touchpoints in Coinbase's ... doesn't need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
- SAP (Houston, TX)
- …Team** Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge ... drive the value realization and the solution adoption and lead activities such as: + Guide customers through their...methodology and Clean Core principles to ensure that every customer benefits from SAP's cloud qualities. + Act as… more
- Pegasystems (Dallas, TX)
- …through intelligent customer engagement solutions. As a Senior Manager, you'll lead and mentor a team of CDH specialists focused on delivering real-time ... at Pega:** + **Team Leadership & Development (40%)** + Lead , coach, and develop a team of Specialist SCs...years in leadership or team management roles. + Proven success in selling and implementing customer engagement… more
- Amazon (Austin, TX)
- …model, go-to-market strategy, and goals for the AWS business. Key job responsibilities * Lead a Customer Obsessed Connect business. * Lead the development ... the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat,… more
- Broadcom (Plano, TX)
- …Ensuring that the mainframe solutions are presented in a way to meet the customer 's expectations. This position also has responsibility to work with sales on the ... services engagement around product adoption so the end customer is achieving Business Value Realization. Ensures the team understands the need and importance of… more
- ServiceNow, Inc. (Austin, TX)
- …mile for the customer , and will break down all barriers to ensure customer success + Interacts well with both technical and non-technical customers, attains ... about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to...Account Executives, and Partner Sales Organizations + Be a lead member of an overall engagement project team focused… more
- Panelmatic Inc. (Houston, TX)
- …internal kick-off meeting from sales/estimating to the organization . Initiate and lead the customer kick-off meeting . Communicate specification requirements to ... develops the production projects. They need to create and lead the team, monitor project progress, set deadlines, solve...project closeout activities . Is accountable for the commercial success , customer satisfaction, and delivery of the… more