• Customer Solutions Mgr -Technical…

    Amazon (Arlington, VA)
    Description Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager ( CSM ). As a CSM , you will be ... for improvement, and advocating for the voice of the customer . In this role, you will leverage your business...on behalf of the services, support teams, and the customer . Make recommendations based on Voice of the … more
    Amazon (08/22/25)
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  • Manager , Customer Success

    Amazon (Arlington, VA)
    …Coach, mentor, and develop your team. A day in the life * Participate in an Customer Success Manager interview loop and debrief for 1-4 Candidates. * Coach ... long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on...their soft-skills. * Have a career conversation with an CSM ; review the CSM 's opportunities, strengths and… more
    Amazon (06/13/25)
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  • Senior Director, Enterprise Customer

    PagerDuty (Richmond, VA)
    …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
    PagerDuty (08/20/25)
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  • Senior Client Success Manager

    Norstella (Richmond, VA)
    Senior Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Aug 6, 2025 Employment Type: Full Time Job ID: R-1380 ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...milestones, and accomplishments. + Be described as an excellent CSM by your peers, Sales & Product Management Teams.… more
    Norstella (08/08/25)
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  • Sr. Customer Solutions Manager , US…

    Amazon (Herndon, VA)
    …with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager ( CSM ) to come join our Worldwide Public Sector ... are a member of a diverse, global community of Customer Solutions Managers ( CSM ) who deliver cloud...engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager more
    Amazon (06/06/25)
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  • Customer Service Manager , Airport…

    American Airlines (Washington, VA)
    …on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager ( CSM ) who wants to elevate their experience, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
    American Airlines (08/26/25)
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  • Senior Engagement Manager , Professional…

    Amazon (Arlington, VA)
    …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As a Sr. Engagement Manager , you will collaborate across roles to understand..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
    Amazon (07/28/25)
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  • Senior Engagement Manager , Worldwide…

    Amazon (Arlington, VA)
    …AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing ... and delivering solutions. As an Engagement Manager , you will collaborate across roles to..., you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will… more
    Amazon (08/14/25)
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  • Senior Engagement Manager , WWPS ProServe

    Amazon (Herndon, VA)
    …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
    Amazon (07/11/25)
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  • Sr Product Marketing Manager , SaaS Product

    Cengage Group (Virginia Beach, VA)
    …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... here:** We are seeking an experienced and dynamic **Senior Product Marketing Manager , SaaS Product** who will gather, analyze, and disseminate critical competitive… more
    Cengage Group (08/20/25)
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