- Lenovo (NY)
- …+ A customer -centric mindset with a passion for aligning sales efforts with customer success outcomes **The base salary range budgeted for this position is ... Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a...demographic insights such as account type, employee size, and customer program participation. The ideal candidate will evaluate current… more
- Union College (Schenectady, NY)
- …Education & Housing, this position is responsible for all residential operations , including housing assignments, residence hall openings and closings, updating ... departmental websites, marketing efforts, and front-line customer service functions. Serve as a member of the Residential Education & Housing leadership through… more
- Parity (New York, NY)
- …Parity's current and future services across North America. You will directly manage the (1) customer success , (2) customer support as well as the (3) ... team, contributing to the company's overall strategy, growth and success . This individual will report directly to the Managing...+ Manage and continuously improve all aspects of the Customer Experience and service delivery operations including… more
- PagerDuty (Albany, NY)
- …efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and ... PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly...achieve product engagement targets as a leading indicator of success in our transition to usage-based packaging and pricing… more
- Brink's (New York, NY)
- …legacy built on trust and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe to operate with confidence ... have a challenging opportunity for a Sr. Client Services Specialist - Customer Care Operations . Job Summary:The Sr. Client Services Specialist- Customer Care… more
- Siemens (Amherst, NY)
- …Siemens world-class digital service delivery as a key differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work ... organization to understand and document their business goals and success metrics. Act as a consultant to multiple levels...on identified value of the services offered to the customer . Work with operations , finance, legal and… more
- Fiserv (New York, NY)
- …your customer and optimize their experience with Clover Hospitality, including Customer Success , Sales, Marketing, and others. **What you will need to ... roadmaps to achieve annual OKRs. + Partner with Engineering, Product Design, and Product Operations leaders to ensure success in executing on the roadmap. + Set… more
- SHI (Albany, NY)
- …Educate, enable, and empower SHI technical sales teams, including front line sellers, customer success managers, and cloud adoption specialists to ensure a ... Establish and track key performance indicators (KPIs) to measure success and identify areas for improvement + Lead the...support space. + Lead and oversee the services department operations to ensure efficient and high-quality service delivery. +… more
- Amazon (New York, NY)
- …growth with some of the most influential Consumables Selling Partners and the AVS Customer Success Manager team. AVS Supply Chain Managers will play a critical ... the life * Facilitate and attend weekly meeting with Customer (s)' operations /supply chain team(s) to walk through...in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice,… more
- NCR Atleos (New York, NY)
- …serving as the principal financial sales representative ensuring the highest level of customer service and support to NCR Atleos major accounts; Also responsible for ... for all Solutions sales campaigns into targeted accounts * Responsible for customer relationships ensuring that all customer requirements are identified and… more