- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer ... that are essential to Coinbase achieving its mission. Using your customer support, operations , and team leadership skills you will play a crucial role… more
- Amazon (New York, NY)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Amazon (New York, NY)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members leverage their deep knowledge of AWS ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- Mobile Health (Queens, NY)
- …York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and operational leader, ... Responsibilities Cross-Functional Collaboration . Facilitate weekly cross-functional syncs between operations , technology, compliance, customer service and leadership… more
- The Hertz Corporation (Albany, NY)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- Coinbase (Albany, NY)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter ... our most valued customers. You'll join a team of customer focused support professionals who know their performance is...exchanges or in financial services, ideally in payments, trading operations or technical support. * High level of proficiency… more
- Wolters Kluwer (Albany, NY)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000… more
- Experian (New York, NY)
- …Dublin, Ireland. Learn more at experianplc.com. What you'll do + Manage existing customer relationships to drive execution of projects related to data services and ... price quote + Work cohesively with wide range of internal groups - Operations , Legal, Compliance and Finance + Gather industry information within assigned portfolio.… more
- Wolters Kluwer (White Plains, NY)
- …50-100 filings per week, depending on complexity. + Collaborate closely with Customer Success Associate-Account Managers (CSA) to ensure timely fulfillment of ... The ** Customer Service Operations Associate (CSOA) - Filing Manager** is a key member of the Account Services Department within CT Corporation's Business… more
- American Airlines (New York, NY)
- …**Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more