- OneRail (Orlando, FL)
- OneRail is seeking a proactive and driven Customer Success Manager /Client Service Manager who thrives on delivering exceptional customer ... and maintain knowledge base notes, articles, and SOPs to support ongoing customer success initiatives. + Perform other related duties as assigned. Requirements +… more
- Wilson Language Training (Tallahassee, FL)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...assigned **Minimum Requirements:** **Skills and Experience** + Passion for service , helping others and seeing your customers and team… more
- The ODP Corporation (Boca Raton, FL)
- …+ Promoting the value of the product or service To be a successful Manager , Sr. Customer Success , you need to have excellent communication and ... Experience working with enterprise customers in 3PL eCommerce account management, account success or customer service + Proven ability to build and maintain… more
- NTT America, Inc. (Tallahassee, FL)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Corcentric (FL)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based ... bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you...in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account Management, or similar.… more
- Modernizing Medicine (Boca Raton, FL)
- …across the US, Chile, and Germany. ModMed (https://www.modmed.com/company/) is hiring a driven Customer Success Manager to join our positive, passionate, and ... 2024 Stevie American Business Award (Silver), New Product and Service : Health Technology Solution (Klara) Who we are: We...high-performing Strategic Customer Success team, focused on being the… more
- Datavant (Tallahassee, FL)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Cleo (Tallahassee, FL)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- Cengage Group (Jacksonville, FL)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- RELX INC (Boca Raton, FL)
- …directly impact our customers' ability to mitigate and manage risk. About the job: The Customer Success Manager (CSM) role works on an ongoing basis with ... with clients, both proactively and on demand. + Resolving service delivery or quality problem issues raised by clients...drive enhancements to production. Qualifications: + 3+ years of customer success or sales experience. + Bachelor's… more