- RELX INC (Gainesville, FL)
- Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success ? Are you a customer focused ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is... customer product value driven conversations + Providing customer with high-level service and develops innovative… more
- Cleo (Tallahassee, FL)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- Confluent (Tallahassee, FL)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...Confluent + Experience with the sales discovery process and customer service escalation models + Experience running… more
- Datavant (Tallahassee, FL)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...account teams for your portfolio accounts. + Take a self- service -first approach to problem solving and navigating questions internally… more
- ServiceNow, Inc. (Orlando, FL)
- …for everyone. **What you get to do in this role:** The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio ... + Identify criteria for assisting your customers by using Success Plays in the Success Platform +...residence and the closest ServiceNow office using a third-party service . **Equal Opportunity Employer** ServiceNow is an equal opportunity… more
- Cornerstone onDemand (Jacksonville, FL)
- …environment + Consideration for privacy and security obligations **Cornerstone Delivery Success Manager Core Skills:** ** Service Delivery Expertise:** ... **Summary:** The Delivery Success Manager (DSM) is responsible for...project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:**… more
- Percepta (Melbourne, FL)
- …for every stage of the automotive and mobility customer journey. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , ... you'll become part of a community that values your success , supports your career growth, and celebrates your contributions....and celebrates your contributions. **What You'll Be Doing** The ** Customer Service Case Manager ** will… more
- Graybar (Naples, FL)
- Become part of the excitement. As a Manager Customer Service , you will oversee customer service , administrative, operations, and logistics staff in ... Manager in managing resources within the branch + Supervise and mentor customer service , administrative, warehouse, and transportation functions + Staff all … more
- Hubbard Broadcasting (West Palm Beach, FL)
- …Digital may be the perfect place to grow your career. Job Overview The Client Success Manager (CSM) plays a key role in supporting the onboarding and ... satisfaction and nurtures lasting partnerships. Provide flexible support across the entire Customer Success Management team as needed to ensure seamless coverage… more
- Sharecare (Tallahassee, FL)
- …internal departments to resolve customer issues including resolution of technical and/or customer service problems in a timely manner + Builds and enhances ... skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management… more