- Cleo (Raleigh, NC)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- CommScope, Inc. (Catawba, NC)
- Customer Success Manager Req ID: 78544 Location: Catawba, North Carolina, United States **Job Summary:** In our "always on" world, meaningful work matters. ... We're seeking a sales-savvy Customer Success Manager to partner...future and build what's next.** **Job Segment:** Sales Engineer, SAP, ERP, Engineer, Customer Service , Sales, Technology,… more
- Forrester (Charlotte, NC)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... and to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement… more
- Confluent (Raleigh, NC)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...Confluent + Experience with the sales discovery process and customer service escalation models + Experience running… more
- Datavant (Raleigh, NC)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...account teams for your portfolio accounts. + Take a self- service -first approach to problem solving and navigating questions internally… more
- Cornerstone onDemand (Charlotte, NC)
- …environment + Consideration for privacy and security obligations **Cornerstone Delivery Success Manager Core Skills:** ** Service Delivery Expertise:** ... **Summary:** The Delivery Success Manager (DSM) is responsible for...project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:**… more
- Capital One (Charlotte, NC)
- Dealer Success Manager This Dealer Success...nature of this role, we are looking for a customer centric individual who can excel at training/driving tool ... cover the Charlotte, NC metro area. As a Dealer Success Manager , you will create and modify...25% travel) - Driving process improvements aligned with desired customer outcomes - Providing subject matter expertise on processes… more
- Sharecare (Raleigh, NC)
- …internal departments to resolve customer issues including resolution of technical and/or customer service problems in a timely manner + Builds and enhances ... skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management… more
- Textron (Greensboro, NC)
- …positive relationships with both current and future customers\. Your primary goal as a Customer Service Manager will be to coordinate with Technical ... report any delays or cost changes to the Technical Service Manager \(TSM\) Upselling Opportunities: Actively suggest...Aviation customers and internal employees while providing a positive customer experience Why join us? Your success … more
- Nutanix (Durham, NC)
- …to stay connected and deliver outstanding results. You will report to the Senior Manager , Customer Success , who is dedicated to providing mentorship and ... future of business? If so, join Nutanix as a Customer Success Representative and be part of...be part of a dynamic team that delivers exceptional customer service , improves retention, and drives revenue… more