- SHI (Austin, TX)
- …offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible...for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic… more
- Plastic Express (Baytown, TX)
- …will help us to grow and to continue our "Can Do" tradition. Job Summary: The Customer Success Manager will negotiate with critical vendors for the purchase ... foster trusting relationships with colleagues, vendors and clients. The Customer Success Manager will handle... service experience + Establishes performance metrics for customer success representatives + Establishes service… more
- Wilson Language Training (Austin, TX)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company...assigned **Minimum Requirements:** **Skills and Experience** + Passion for service , helping others and seeing your customers and team… more
- BioBridge Global (San Antonio, TX)
- …the United States and has locations in San Antonio and Atlanta_ Job Title: Program Manager , Business Operations, QT Customer Success Revision: 0002 Job Code: ... business operations as needed FLSA: Exempt Hybrid? Y Dept.: Customer Success Business Unit: QualTex-SA CPF Level:...that align with our company's goals of providing superior customer service and maintaining operational excellence. In… more
- CyrusOne (Dallas, TX)
- The Customer Success Manager (CSM) is responsible for creating a world class level of service by leading and organizing internal and external resources ... The Customer Success Manager (CSM) is...The Customer Success Manager (CSM) is responsible for creating...is responsible for creating a world class level of service by leading and organizing internal and external resources… more
- SpaceX (Bastrop, TX)
- Sr. Manager , Enterprise Customer Success ...years of professional experience in customer operations, customer support, or customer service ; ... ultimate goal of enabling human life on Mars. SR MANAGER , ENTERPRISE CUSTOMER SUCCESS (STARLINK)...skills. + Experience in training, learning and development, analytics, service design, vendor management, or content management role. +… more
- NTT America, Inc. (Austin, TX)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Datavant (Austin, TX)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Cleo (Austin, TX)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- Cengage Group (Houston, TX)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more