- AireSpring (Dallas, TX)
- …Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring ... the main point of contact along with a Platinum Customer Success Manager for clients...Customer -centric mindset with a passion for delivering exceptional service . + Analytical and strategic thinking skills. + Proactive,… more
- SHI (Austin, TX)
- …offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible...for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic… more
- SpaceX (Bastrop, TX)
- Sr. Manager , Enterprise Customer Success ...years of professional experience in customer operations, customer support, or customer service ; ... ultimate goal of enabling human life on Mars. SR MANAGER , ENTERPRISE CUSTOMER SUCCESS (STARLINK)...skills. + Experience in training, learning and development, analytics, service design, vendor management, or content management role. +… more
- SAP (Houston, TX)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide ... Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to:...Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business… more
- Omnigo Software (Plano, TX)
- …to drive adoption and demonstrate ongoing value to ensure high customer retention. The Customer Success Manager is a key member of the organization as it ... in a customer -facing or Customer Success role within an enterprise software or software-as-a- service organization + A passion for Customer Engagement… more
- Cleo (Austin, TX)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately… more
- Confluent (Austin, TX)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within...Confluent + Experience with the sales discovery process and customer service escalation models + Experience running… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously… more
- Datavant (Austin, TX)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our...account teams for your portfolio accounts. + Take a self- service -first approach to problem solving and navigating questions internally… more
- Amazon (Austin, TX)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more