- ServiceNow, Inc. (Santa Clara, CA)
- …realization. + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical ... Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer...a culture of agility and calculated risk-taking within the team . + Set Success Metrics and Milestones:… more
- Fortive Corporation (CA)
- Job Description POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer ... calls, customer onsite visits, annual business reviews, and tailored customer success plans. Their knowledge of the company's applications, resources,… more
- MongoDB (Los Angeles, CA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role ... doing** People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Saint-Gobain (CA)
- …role is remote, the employee must live in the San Diego area. The Customer Success Representative will lead on-the-ground implementation, training, and value ... to ensure successful system adoption and sustained performance. The Customer Success Representative will be the face...with team members in Client Engagement and Customer Success Manager*Leads the development and implementation… more
- Confluent (Sacramento, CA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... takes a certain kind of person to join this team . Those who ask hard questions, give honest feedback,...Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- Intuit (Mountain View, CA)
- **Overview** Join Intuit's Customer Success Data Science Team as a Staff Data Scientist supporting TurboTax Full Service, one of Intuit's fastest-growing ... that guide customer experience investments and operational priorities. + Collaborate across Customer Success , CX, and Expert Network teams to align on shared… more
- DocMatter Inc. (San Francisco, CA)
- …our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy ... and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success , Account Management, or Strategic Partnerships with experience… more
- Intuit (San Diego, CA)
- …As a Staff-level individual contributor in Vendor Partner Management, you will lead multi-million-dollar customer success partnerships and deliver complex ... **Overview** We are a high-impact, fast-moving Customer Success organization on a transformational...bold, strategic, and hands-on leader to join our passionate team and help us drive large-scale change across both… more
- Intuit (San Diego, CA)
- …a Staff Business Systems Analyst in Customer Success Modern Operations. Intuit's Customer Success team is transforming the industry with a suite of ... our customers. You will have the opportunity to help lead Intuit in its transformation to industry-leading service operations... of top engineers, designers, product managers, analysts and Customer Success business partners to define and… more
- SHI (Sacramento, CA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more