- Lumen (Springfield, IL)
- …Create and update content for external websites, including product pages and customer success stories. + **Collaborate with Cross-Functional Teams:** Work ... organized and detail-oriented Product Marketing Manager to join our core Marketing team at Lumen. This role involves executing product marketing strategies and… more
- RxBenefits (Chicago, IL)
- …procedures, including assessment of system needs and collaboration with product development team , as needed + Assessment of controls and risks associated with ... external auditors and provision of complete and accurate support to ensure the success of the annual financial statement audit + Supervision of the internal/external… more
- ServiceNow, Inc. (Chicago, IL)
- …lead a team of **Services Account Executives (SAEs)** who sell Customer Success offerings, Implementation and Advisory Services that drive adoption, value ... realization, and business outcomes for our customers. + ** Lead , coach, and scale** a high-performing SAE team...travel** Flexible/remote within the region; **~25-40% travel** depending on customer and team needs. For positions in… more
- Capital One (Springfield, IL)
- …are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused on managing, growing and retaining ... humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit....our highest-spending customer segment. **Core Responsibilities:** + Lead and mentor a team of experienced… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Amazon (Chicago, IL)
- Description Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team . This is a unique opportunity to engage ... business judgment individual. Opportunity Strategy: Partner with broader internal team and work with the customer to...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Capital One (Chicago, IL)
- …succeed as the digital revolution transforms our society and our industry. **About the Team ** **The mission of the Customer Experience Foundations (CXF) team ... **We organize ourselves into three primary areas of focus:** ** Customer Foundational Experiences: This team manages the...experience over time** **As Sr Director on the CXF team , you will lead the CX Optimization… more
- IT Concepts (Marion, IL)
- …IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success . Our dynamic community of experts is fully committed to advancing our ... spark innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer to support our VA-ESOM- End Point Support and… more
- Synchrony (Chicago, IL)
- …**Role Summary/Purpose:** Reporting to the SVP, OnePay Marketing Leader, the VP of Customer Journeys will define and lead the end-to-end lifecycle marketing ... or team meetings, training and culture events._** **Essential Responsibilities:** ** Customer Lifecycle Strategy & Journey Design** + Own the full customer… more
- The Hertz Corporation (Chicago, IL)
- …processes, customer service, and maximizing revenue as a leader on the Customer Operations team . The Manager directs processes and activities of frontline ... ** Customer Operations Manager** focuses on the front-of-the-house...and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team… more