- Coinbase (Austin, TX)
- …is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team , you will lead a specialized team of customer ... that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role ensuring… more
- Cornerstone onDemand (Houston, TX)
- …will report to the AMER Customer Success Director and will lead a team of Customer Success Managers (CSM) responsible for engaging with customers ... serve as **Manager, Customer Success ** . This role... customer satisfaction. **In this role you will:** + Lead and manage a team of CSMs, including… more
- PagerDuty (Austin, TX)
- …of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop...+ Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and… more
- Intuit (Plano, TX)
- …, this is your opportunity. **Responsibilities** + Lead , mentor, and develop a team of Customer Success Managers, ensuring alignment with company goals ... helm of shaping the future of customer success . This isn't just about managing a team...-it's about leading leaders. You'll guide Customer Success Managers who, in turn, lead CSMs… more
- Proofpoint (Houston, TX)
- …individual to join our growing field services team . The mission of the Senior Customer Success Manager is to ensure that our customers realize the full value ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- NTT America, Inc. (Austin, TX)
- …high-quality service delivery. The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead … more
- ServiceNow, Inc. (Addison, TX)
- …realization. + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical ... Get to Do in This Role: + Drive Post-Sales Success : Own and lead the customer...a culture of agility and calculated risk-taking within the team . + Set Success Metrics and Milestones:… more
- GE Vernova (TX)
- …environment. **Organizational Evolution:** + Lead the evolution of the Regional Customer Success organization and team capabilities. + Strengthen the ... overseeing the financial metrics and managing both the regional Professional Services team and the Customer Success Management team . *The Americas … more
- Wolters Kluwer (Houston, TX)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Enverus (Houston, TX)
- …Ready to roll up your sleeves, learn something new every single day and build a world class Customer Success team ? Then this role is for you! The CSM is a ... Customer Success Manager - SaaS, Oil and...building across all tiers of the company and the customer 's team is required. Primary Responsibilities + Build… more