- Coinbase (Sacramento, CA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- iHeartMedia (Riverside, CA)
- …for local AEs. **What You'll Need:** * 1-2 years of sales or customer service experience preferred. * Strong communication and organizational skills. * Familiarity ... with CRM tools (SFDC) and digital advertising products. **What You'll Bring:** **Compensation:** Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment… more
- Intuit (San Diego, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... end-to-end service delivery design including feature adoption, proactive health management, support excellence, and customer insight programs for **High-Value… more
- ITT (Valencia, CA)
- …close sales opportunities. **Leadership/ Supervisory Responsibilities** + Lead and manage the customer support team to ensure high-quality service delivery. + ... Develop and implement customer support strategies aligned with business goals and regulatory requirements. + Communicates the ITT vision and motivate people… more
- ManageCasa Inc. (San Francisco, CA)
- …HOA Management, Communications, Documents, and more. + Customize onboarding plans based on customer needs and complexity. Customer Support & Engagement + ... workflows and help optimize them using ManageCasa. + Monitor customer progress and provide proactive support to...+ Monitor customer progress and provide proactive support to ensure milestones are met. Data Migration &… more
- Oracle (Sacramento, CA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- Amazon (Hawthorne, CA)
- …learning, growth, and increasing ownership over time. Role Context The team is migrating customer support data to a new, dedicated Redshift cluster as part of ... Follow established data governance, security, and access guidelines when handling customer support data * Support post-migration reporting updates, including… more
- Intuit (San Diego, CA)
- … Service & Support Expert: Demonstrated strength managing or working with customer support organizations and operations (direct or via BPO). + Change Leader: ... Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive innovation in the way we attract and serve… more
- Coinbase (Sacramento, CA)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're hiring a Program Manager, Coinbase One, to evolve Priority Support into a best-in-class offering and… more
- Oracle (Sacramento, CA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... is seeking a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the… more