- Meta (New York, NY)
- …a pivotal role in driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to identify areas for improvement, ... centricity, you will help shape the future of our customer support program and contribute to the...is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon… more
- Merck (Albany, NY)
- …and business processes + Focus includes US domestic Order Management Center, with support provided to HomeAgain and International Customer Service groups + Work ... Experience Management, Customer Satisfaction Surveys, Customer Service, Customer Service Communication, Data Analysis, Field Sales Support , Industrial… more
- Siemens Energy (Olean, NY)
- **A Snapshot of Your Day** Customer Technical Support is a fast- paced customer -centric world. You spend your day helping others, answering their questions, ... to obtain a passport. Occasional work during off-hours and weekends is required to support 24/7 operations. Must be willing to relocate if not in commuting distance… more
- Kelly Services (Rochester, NY)
- …We at Kelly(R) hear you, and we're here for you! We're seeking a ** Customer Service Associate** to work at a premier pharmaceutical client in Rochester, NY. Sound ... Rate/Compensation:** $17.50 per hour **Why you should apply to be a Customer Service Associate:** **Good Schedule: Monday - Friday 9am-5:30pm** - Benefit from… more
- CVS Health (New York, NY)
- …Digital Customer Experience across digital channels. This role will help to support Voice of Customer insights for Experiences across the Digital enterprise. ... Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along with monitoring key operational… more
- Wolters Kluwer (Colonie, NY)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- LiveRamp (New York, NY)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amphenol Aerospace (Sidney, NY)
- …in Sidney, NY. Support of quality functions including but not limited to customer support , customer quality documentation review, FAI's, RMA's, & CAR's. ... of theCustomer Quality Technicianinclude, but are not limited to: + Technical support of customer quality issues/escapes + Regular communication with … more
- Insight Global (New York, NY)
- …equipment Must have reliable Wifi Ramp is looking to hire foundational email and phone customer support operators to help support our customers as we scale. ... 2 years of experience supporting a technical product in customer support * Minimum 1 year of...to work every day. We are an equal employment opportunity/ affirmative action employer that believes everyone matters. Qualified candidates… more