- Meta (Burlingame, CA)
- …success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- Sodexo (Sacramento, CA)
- **Role Overview** Sodexo is seeking a **Director of Customer Support Services** to lead our Western US region team. The Director of Customer Support ... of Sodexo/Entegra's contracted programs across supported accounts. + **Team Leadership:** + Lead , mentor, and manage a team of Regional Account Managers. + **Local… more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX...will be to lead a shift of support associates responsible for rapidly resolving customer … more
- SpaceX (Hawthorne, CA)
- …quest to provide high-speed broadband internet to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst to join our Starlink ... to provide actionable insights into support demand, our team's performance, customer demand, and operational efficiency. RESPONSIBILITIES: + Lead and develop… more
- SpaceX (Hawthorne, CA)
- …your gateway to the digital world. We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team. The ideal candidate is a ... and cultivate a culture of excellence. RESPONSIBILITIES: + Supervise and lead a team of customer support agents, providing excellent coaching, training, and… more
- The Walt Disney Company (Santa Monica, CA)
- …space, and have experience in reporting and performance analysis.** **As the Customer Support Manager, Social Media, you will lead a team of Social Media ... Viewer Experience Team is seeking a passionate and experienced Customer Support Manager, Social Media to oversee...on-site in Santa Monica, CA** **What You'll Do:** + ** Lead and motivate a team of Social Media Moderators,… more
- ManageCasa Inc. (San Francisco, CA)
- …tools to manage their businesses efficiently. Position Summary We are seeking a proactive and customer -focused SaaS Support Manager to lead and manage our ... managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support team, ensuring… more
- Snap Inc. (Los Angeles, CA)
- …roadmaps to address systemic issues + Partner with Product, Data Science, Engineering and Customer Support teams to lead performance investigations and build ... Spendwatch on call and revenue investigations.. What you'll do: + Lead Monetization Eng operations including service stability and efficiency, cost efficiency,… more
- UGI Corporation (Rocklin, CA)
- …and support as needed -Assist and provide support to Customer Experience Supervisor(s) -Attend department meetings and lead team huddles when appropriate ... Customer Experience Lead Location: Rocklin, CA,...in conversations and actions Duties and Responsibilities: -Provides real-time support to Customer Experience Advocates -Assists agents… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service. This position will ... assist with coaching, training and development of staff. The Lead Customer Service Agent will handle escalated...RESPONSIBILITIES** This position will have indirect supervision over the customer service department. Provide support to … more