- Meta (Burlingame, CA)
- …success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- The Walt Disney Company (Santa Monica, CA)
- …and have experience in reporting and performance analysis.** **As the Manager of Social Media Customer Support , you will lead a team of Social Media ... is seeking a passionate and experienced Manager, Social Media Customer Support to oversee operations across social...on-site in Santa Monica, CA** **What You'll Do:** + ** Lead and motivate a team of Social Media Moderators,… more
- SpaceX (Hawthorne, CA)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team, you will lead the team that ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX...will be to lead a shift of support associates responsible for rapidly resolving customer … more
- ManageCasa Inc. (San Francisco, CA)
- …tools to manage their businesses efficiently. Position Summary We are seeking a proactive and customer -focused SaaS Support Manager to lead and manage our ... managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support team, ensuring… more
- Snap Inc. (Los Angeles, CA)
- …roadmaps to address systemic issues + Partner with Product, Data Science, Engineering and Customer Support teams to lead performance investigations and build ... Spendwatch on call and revenue investigations.. What you'll do: + Lead Monetization Eng operations including service stability and efficiency, cost efficiency,… more
- Mondelez International (CA)
- …logistics, demand planning, product supply, and external partners. **Key Responsibilities:** ** Customer Service Leadership:** + Lead and manage Customer ... It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** To... satisfaction and minimize negative impact. Including claims and customer needs. **Cross-Functional Collaboration & Support :** +… more
- Amazon (San Francisco, CA)
- …technologies and global clients. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique ... with Generative AI startups and innovative technology companies. - Lead negotiations and customer closure for strategic,...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals… more
- Amazon (San Francisco, CA)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose....net required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative is… more
- SAP (Palo Alto, CA)
- …a variety of benefit options for you to choose from. Job Title: **Domain Lead (Application Development & Custom AI) - Customer Success** Location: SAP Office, ... **Purpose & Objectives:** + Act as a **global domain lead ** for **Application Development and Custom AI** , owning...leaders. **Responsibilities & Tasks:** + **Domain Expertise & Field Support :** Engage in strategic customer discussions and… more
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