- Meta (Burlingame, CA)
- …success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- SpaceX (Hawthorne, CA)
- …quest to provide high-speed broadband internet to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst to join our Starlink ... to provide actionable insights into support demand, our team's performance, customer demand, and operational efficiency. RESPONSIBILITIES: + Lead and develop… more
- Intuit (San Diego, CA)
- …that support prioritization of work and investments. + ** Customer Success & Support Expert** : Proven ability to lead and develop large scale customer ... in removing friction for our customers and ensuring a support experience that delivers on the complexity and speed...and delivery that scales with our product growth and customer base. + Lead and develop a… more
- Intuit (Mountain View, CA)
- …will be considered. **How you will lead ** The Senior Staff Product Manager for Customer Support will be tasked with end-to-end ownership of the support ... seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its...product functions to ensure a top-notch customer support experience across all organizational lines. + Lead… more
- The Walt Disney Company (Santa Monica, CA)
- …space, and have experience in reporting and performance analysis.** **As the Customer Support Manager, Social Media, you will lead a team of Social Media ... Viewer Experience Team is seeking a passionate and experienced Customer Support Manager, Social Media to oversee...TX, and/or New York, NY** **What You'll Do:** + ** Lead and motivate a team of Social Media Moderators,… more
- Eliassen Group (Sacramento, CA)
- …+ Contribute to capture and proposal efforts by leveraging delivery insights and customer relationships. + Lead or support strategic initiatives that ... delivery meets or exceeds expectations for quality, timeline, and customer satisfaction. + Lead and mentor 5-10 direct staff, while providing oversight of… more
- ManageCasa Inc. (San Francisco, CA)
- …tools to manage their businesses efficiently. Position Summary We are seeking a proactive and customer -focused SaaS Support Manager to lead and manage our ... managing a support team in a SaaS environment. Key Responsibilities Customer Support Leadership + Oversee daily operations of the support team, ensuring… more
- City of West Sacramento (West Sacramento, CA)
- …dedicated Customer Service Lead Recreation Leader to ensure exceptional customer service and support recreation programs for the City of West Sacramento. ... are considered "at will" positions. 01 Describe your experience in a lead customer service role. Please provide examples of successes and challenges in your… more
- Amazon (San Francisco, CA)
- …technologies and global clients. Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE) team. This is a unique ... with Generative AI startups and innovative technology companies. - Lead negotiations and customer closure for strategic,...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals… more
- Comcast (Irvine, CA)
- …ensuring intuitive navigation, content discoverability, and personalized engagement across all devices. + ** Customer Care:** Lead the support team to ensure ... recommendations, and personalization features. + **Team Management & Development:** Lead , mentor, and grow a high-performing product management team, fostering… more